Rated 4.12 out of 5 stars
Most Helpful Positive Review Great Except for the Smell
I just received this product from an order and tried it out right away. I have been a big fan of Matrix Volumebloom but I wanted to try this out to see the difference. I have a lot of baby fine hair so while my hair isn't thinning, there's not a lot of strand density. I use volumizing products daily to try to give it a boost and volume. My hair breaks easily so while Volumebloom was wonderful, I wanted to try this based on the added bonus of it reducing hair breakage. After the first use I have the following observations: the smell is HORRIBLE. It's a combination of mint/eucalyptus and medicine. The conditioner is a milder version of this. The smell really turned me off. I was shocked by this as Volumebloom smells AMAZING. I decided to push past the smell and try it out. When shampooing, I noticed a pleasant tingle on the scalp. I felt the same with the conditioner. After showering, my hair was really easy to comb through with no tangles. It blow dried with a good amount of body and my scalp felt refreshed. After blow drying I noticed I couldn't smell the shampoo on my hair anymore, I could just smell the light pleasant fragrance of my mousse. I will continue to use this but if the smell just gets to be too much in the shower I will switch back to Volumebloom.
Most Helpful Critical Review Threw it away
A few days after using this my scalp began to itch a huge patch of my hair fell out. I haven't been using this product for over a week now and my scalp no longer itches. Hopefully my hair grows back.
Reviewed by 240 customers Made my hair fall out
KayA from Conway, SC
I would never recommend this shampoo to anyone. It made my hair fall out by the handful & I don't have that much to lose.. It also made my scalp itch like crazy.. My daughter used my shower a few days ago & used this & it burned her scalp.. Needless to say both this shampoo & conditioner I bought from ULTA went in the trash... Never again will I purchase anything by Biolage..
Hair falling out
VAL25 from DALLAS TX
I bought this in conjunction to y fav shampoo by joico and in the first 2 days I realized my hair was falling out and I was like really confused that being it was supposed to do the complete opposite. However I kept using it for about 2 weeks to make sure I gave it a honest try. I even stopped using my shampoo and bought a biolage shampoo and my hair still was coming out in every wash.
Jason from Tx
Both shampoo and conditioner stink. Will not be using again
It DOES make your hair fall out!
Kaelyn from Ut
I have ridiculously thin hair so I'm always looking for new products to try and help it. Well despite seeing that there were some bad reviews I decided to give it a shot because there are some good reviews too. I regret it! I noticed just after a couple washes that my hair is falling out more than ever, it's crazy! Don't risk using this if you already have thin hair! Literally does the opposite of what it's supposed to do. 😢
Not the greatest
Ashlee from Missouri
Dries your hair out.
PatA from Woodbridge,Nj
Use the shampoo and the conditioner regularly I love the way my hair looks and styles
It's helping my thin hair
Jill from Noblesville indiana
I just need the conditioner since the store was out
Kab from Scranton Pa
I have fine and thin hair and this works great. I bought other products also to go with it and I love them.
Use with Full Density Conditioner
Cherie36 from Bellevue, WA
I use both products and basically this is the second time I have bought it.
Makes your scalp burn
Slim from Michigan
Be aware that this product contains menthol. I've used products with menthol before, but there must be much more of it in this shampoo and conditioner. It made my scalp burn and also made my hair feel like straw. The burn lingers after it is rinsed out, even if you rinse your hair really well.
It made my hair fall out
Sarah from Florida
I have fine hair I've been using this for two weeks thinking it would help. It doesn't. My hair feels thinner and it's falling out. A lot. It also makes my scalp burn and smells like a nursing home.
I found my shampoo!!!!
Vicki from Northbrook, il
I have tried all other products, mostly expensive! I researched this and it got good reviews and now this is my favorite shampoo!!! I am going to buy the conditioner! It is so worth trying ladies and gentlemen.
From Bald to Flowing Long Hair
ForTheLoveOfLife from Salt Lake City, UT
This product has been a life saver! My tween aged daughter had trichotillomania, a compulsion to pull out her hair. She was nearly bald when she begged us to shave her head. After a couple of months it was still only about 2" long and my friend and stylist recommended this shampoo and conditioner. That was three years ago. Her hair is now 3/4 of the way down her back. It is long, thick, healthy and she doesn't pull. This did not solve the trichotillomania but helped the regrowth.
I have started menopause and my hair was thinning and falling out. This has also helped with my hair. It is growing and getting thicker again.
Thank you Biolage for such a great product!
Definitely going to continue to buy this!
Anastasia from Middleburg, PA
I use the shampoo, conditioner and the treatment after!
I am sold on this - it works miracles
Shell from Newmarket, NH
Paige from Edmond, Oklahoma
This is my second bottle. I didn't give 5 stars simply because it doesn't keep its fragrance on my hair, and sometimes I have to wash my hair twice to feel like its actually clean. I will buy it again though!
Terrible - my hair fell out
AllieT from Dallas, TX
I thought this would be great, but it's awful. It smells like menthol (it's in the ingredients, but I didn't read that so it's my fault for being surprised). Then my hair started falling out in chunks and it did not thicken the hairs that were left. Run away from the product and all other biolage products.
Dried my scalp
Liv from Indiana
I have been using the full density shampoo & conditioner for a couple weeks now & i've noticed flakes on my scalp. I've never had an itchy & flaky scalp before until i started using these. I wanted to love it because it does make my hair feel super soft after washing, but i think there must be an ingredient that my scalp does not agree with.
Favorite shampoo ever
Shary from MA
I've been using this shampoo for a few months now and my hair is noticeably thicker! I was even asked if I got extensions!! I love this shampoo!
Emkat from USA
I bought this shampoo and conditioner to try to help excessive hair fall. I've been using this for a couple weeks now and while I can't say for sure it's helping this soon, it definitely makes my hair look fuller and shinier. My husband even commented on how much shinier my hair looks. I also bought the leave in root lifting treatment and, while I don't use it every day (quarantining still, after all) it makes a big difference on days I do use it. I plan to stick with this stuff for a long while.
Would not recommend
Jessica from Gastonia NC
This product has completely dried my scalp out. My scalp itches really bad and my hair is falling out. I have been using this for 3 weeks with no other hair products so I know this is the problem. I have used several other shampoo and conditioners from this company and none have done this to my hair.
Allergic reaction - breakouts and itchy scalp
fine (hair) at 50 from Philadelphia
Like a few other 1-star reviewers this shampoo left me with an itchy scalp and rash along my hairline. I've only been washing 2x/week lately (COVID stay-at-home orders has me washing less) so at first, I wasn't sure if it was the shampoo. Started as my neck having breakouts, which I have never had before, and then progressed to very itch scalp, especially along my hairline. I tested it by using other shampoo a couple times (no itchiness) and then back to this for one wash and it was worse than ever. Not sure which ingredient I am allergic too but I will not be using this again.
Worth the Investment
Hannah from Indianapolis
I've had an itchy scalp for a while. It began with an allergic reaction to argan oil I had put in my hair, but the itch has never gone away. I started using an anti-dandruff shampoo & conditioner set to calm my scalp, but it never addressed the itchiness and my scalp just felt greasy. I switched to this stuff in case the itchiness was from clogged hair follicles and it did the trick! Not only has the itchiness disappeared, but I've noticed over the few months that I've been using this that my hair seems *slightly* thicker (in the sense that I've got more baby hairs around my face and my hairline seems more full). Generally after washing my hair looks more voluminous, but I think the "looks thicker" part only applies to prolonged usage.
Finally can get my fav hair product
Ginlloy from Michigan
I love this product for my thinning hair. I use the shampoo and conditioner by Matrix. I don't have to use mousse anymore.
Product was damaged when I received it
Sin from STL mo
I could not use product because it was damaged in the mail