Rated 3.13 out of 5 stars
Most Helpful Positive Review This product works better than any face wash I've
My skin was always bouncing between being too oily or too dry. I tried so many different face washes and moisturizers but my skin either remained the same or got worse. Eventually, someone told me about this oil-free wash. I tried it, and after only a few days, I saw a HUGE improvement. I would recommend this product to anyone who breaks out daily.
Most Helpful Critical Review Not pleased!
I've never had a problem with acne before, rarely even had a pimple until this summer. 20 years old and all of a sudden developed acne. Worst thing ever! I never even wanna leave my house and I hate all the make up I have to pile on every day. Anyway my moms always trusted neutrogena so have I, so I found this product did some research and apparently it was really good. Well not for me. I've used it for months now and it makes my skin horribly dry even tho I moisturize like crazy and has not helped with my acne AT ALL maybe even makes it worse. Not a good product for my skin what so ever I'm sadden over this it's just too bad! Not happy!!!!!
Reviewed by 1326 customers BURNED MY SKIN & made it peel
JENNYY from Las Vegas, NV
I bought this 2 weeks ago, I've been using it for about a week now, I've been noticing by my lips on each side it is completely Burned and flakey ! Especially around my nose. FEELS LIKE A BAD sunburn!!! I would not recommend this at all!!!
My face is burning!
JenMar4 from New Jersey
I wish I read all of the horrible reviews before I bought this face wash. I have used other salicylic acid face washes for years, but I have been breaking out from wearing a mask and my usual face wash wasn't helping, so I decided to try a new one. Well after only using this face wash 3 times, my face feels tight, is burning, and super itchy. I haven't used it in almost 24 hours and now I'm icing my face because my cheeks are swelling! I have NEVER had a reaction like this with any other product. I do not recommend this to anyone. I threw mine away!
My skin is so clear!
crobinson from Liberty, TN
I started using this products about 2 years ago when my acne started getting super duper out of control. Ever since I started using it, I noticed results within a week. Now, this is the only face wash I'll ever use!
Ive used this product for 10 yrs
Cat from PR
I don't think product like this are meant to tackle acne specially if it's severe, that being said if you get some pimples or black heads on the face this does a great job at getting rid of them and preventing them. I always use this product with a small towel to gently exfoliate the face and get rid of any excess skin, I use it once a day usually at night in the morning I use a gentle hydrating wash.
Harsh and irritating
lilyc456 from Toronto, Canada
I have used this product 3 times total and each time, it seems to strip the natural oils from my skin, leaving it feeling tight, red, and slightly rough to the touch. It seems quite harsh and I am not going to use it anymore as it seems to be disrupting my skin's moisture barrier.
DO NOT BUY
Liam58 from Lubbock, Texas
I dealt with acne for 5 years and finally got rid of it after 9 long months on acutane, I can honestly say that using this face wash for 3 days was worse than that whole 9 months. It caused my face to turn red and extremely flaky and was worse and worse every time I used it, on top of all that it made me breakout for the first time in over a year, worst face wash I've ever had.
I suppose it's okay.
thatpersonwholovescheetos from United States
This scrub doesn't work miracles, that is for sure. It is sticky , you really have to scrub it off your face with a washcloth to take it off. It's not really worth it. Maybe it works for other people but for me (oily, light and acne prone skinned teenager ) it's not amazing.
Made me breakout even more
Anonymously from undisclosed
I bought this product hoping it would help my acne since I have oily skin, but it has cause me to breakout horribly. I haven't broken out like this since middle school and I'm 22. I've been using it still, hoping it was just my skin needing to get used to the product but after two weeks, it's time for something else.
Do not recommend - Made my face breakout
Madison from Oklahoma
I bought this face wash because I wanted to use something to improve my skin care routine. I was lucky to never had acne problems as a teenager, just some here and there. But TWO days into using this face wash, my skin feels tight, dry, and now I have tiny little bumps ALL over my face! My face also slightly burns a little. Should have read more reviews before I bought it. It completely did the opposite of what I was hoping for!
Not for me
Lisa Fox from Tn
This turns my face blotchy red it does help with acne I don't break out but it's not good for my skin to be so inflamed so will not purchase again
of all my cleansers this one seems to work best
paloma from Pittsburg, PA
this is my favorite cleanser but do NOT use it along with other acids i have fairly sensitive skin and this has never burned my skin, I believe the negative reviews are from people using other chemical products along with this.
My skin is damaged due to this.
atzee from undisclosed
i brought this a few weeks ago and now my whole skin is extremly dry and i mean extremely.
Nothing to write home about
Shaunda from Birmingham AL
This face wash is creamy but it doesn't do a great job of removing makeup. It is also hard to wash off my face and leaves a film. It does nothing for oil control either. I wish my usual neutrogena face wash would come back in stock.
My skin isn't perfect yet but it's doing great
OnyinyechiAjoke from Ibadan, Nigeria
I bought this product 2weeks ago and it's been so mild on my skin
My face has much less acne.
Missmel from RAPID CITY, SD
I have been using this product for a few years now and it has helped with the cleansing of my face.
The Go To
Steven C from MN
Ok if your face gets dry after using this...you must I repeat you must have a moisturizer. I used it and my skin got soo dry It did nothing but with a moisturizer it work wonders. I use Cetaphil daily facial moisturizer spf 15 if yaw wonder.
I would not buy this product
TC from Lake forest
Got recommended to use this by an Ulta certified skin care employee. The outcome my face dried up so much and areas are irritating. I applied sunscreen and lotion while using. Did not help.
GREAT FACE WASH
LOKI from Pennsylvania
YOU CAN NEVER GO WRONG WITH ANYTHING NEUTROGENA MAKES!
Clears my complexion within 1 use!
AprilC from Ardmore, OK
I've been using this product since my teens and continue to use it at age 48 two to three times per week to keep my complexion fresh and control oil. Both of my daughters (ages 23 and 11) also use it. I've tried more expensive, designer, department store and other reputable brands and nothing compares to Neutrogena Oil Free Acne Wash. If I could give this product more than 5 stars I certainly would - it has never failed.
Burnt my skin
AbbyJade from Perth, Western Australia
This cleanser is VERY strong, so strong in fact it will remove the top layer of your skin. I'm not even kidding. A week has gone by and I am STILL suffering with the chemical burns and very dry skin. The skin around my eyes was so badly damaged it looked like I had two black eyes! And this lasted for about 4 days! >:/ my skin is very red and very sore, I can't moisturise, I can't even wear makeup to hide this mess because anything I put on my face absolutely BURNS!! I would not recommend this product to anyone.
TAKE THIS OFF THE MARKET
nataliebeem from Sacramento, CA
I bought this just a few days ago in hopes that it will be a great addition to my skin care routine to help ease my acne, but this has caused my skin to look worse than it has been looking ever since I started to really clean my skin. My skin has been looking better than ever UNTIL I started to use this product. I have a rash and possible chemical burns considering how PAINFUL my face feels. I am so scared that it will get worse. I urge Neutrogena to look into all of these reviews saying we got burns and think about fixing or simply removing this product from shelves. I am so angry that my face hurts THIS bad from a product and I wish I could get my money back.
I love it!
anonymous from Kill devil hills, nc
First time I used this I couldn't get over the texture of it and the way it made my face feel. Clean, smooth, fresh, and not greasy.
Amazing!! My daughters skin is glowing!
anonymous from Virginia
Amazing product! My daughter has had acne for years. We have tried many products. Within a week of starting this newest product, her break out completely stopped! Her skin is now healing. I am so thankful to have finally found something that works.
DON'T OVER WORK THIS PRODUCT
kay5 from nj
my son and I have been using this for years but only once a day and at night follow by the neutrogena acne toner apply vitamin c serum and cerve moisturizer!! in the day I cleanse with CERVE FACE WASH ONLY AND CERVE MOISTURIZER OIL FREE! WHEN STARTING USE ONCE A DAY EVERY OTHER DAY!!! NOT DRYING WHEN DONE TO FIT YOU AND NOT WHAT THEY SUGGEST!!
Face Burned after use
Amanda30 from undisclosed
I got it thinking it wouldn't be too harsh on my skin but sadly I was mistaken. After two uses my skin was very irritated and hurt. It seemed to bother the skin around my lips the most. I was really hoping this would work for me but it is what it is lesson learned.