Rated 3.14 out of 5 stars
Most Helpful Positive Review This product works better than any face wash I've
My skin was always bouncing between being too oily or too dry. I tried so many different face washes and moisturizers but my skin either remained the same or got worse. Eventually, someone told me about this oil-free wash. I tried it, and after only a few days, I saw a HUGE improvement. I would recommend this product to anyone who breaks out daily.
Most Helpful Critical Review Not pleased!
I've never had a problem with acne before, rarely even had a pimple until this summer. 20 years old and all of a sudden developed acne. Worst thing ever! I never even wanna leave my house and I hate all the make up I have to pile on every day. Anyway my moms always trusted neutrogena so have I, so I found this product did some research and apparently it was really good. Well not for me. I've used it for months now and it makes my skin horribly dry even tho I moisturize like crazy and has not helped with my acne AT ALL maybe even makes it worse. Not a good product for my skin what so ever I'm sadden over this it's just too bad! Not happy!!!!!
Reviewed by 1292 customers horrible
hi from ur mom
so stripping to my skin and caused more breakouts
Karenmarie from Camarillo
I use this product everyday
It's great on your skin. And it won't dry it out
Broke my skin
horrible from undisclosed
Do not buy this if you have sensitive skin. It caused redness, dryness and broke the skin around my eyes after the first 2 washes.
I probably would buy this again
Addy from Ashburn VA
I've seen better products
JessRose from Lima, OH
I purchased this for my daughter prior to starting school since it says dermatologist recommend. Since having to wear a mask at work all day I decided to use it. My face is in so pain. It is dry red and seems to have a chemical burn. It has been 3 days with no relief. I am hoping it will heal soon. My husband also is having extreme dryness as well.
DO NOT USE
Mirah123 from Minneapolis, MN
I bought this product over the weekend and noticed that my skin around my nose and mouth area developed tiny little bumps. This product also caused my skin to have a burning sensation and break out even more. My skin is so sore and sensitive to touch. I thought this would work bc I have oily and sensitive skin- and just recently developed acne. But this is the worst product I've ever bought in my life. No offense, my skin feels like it's on fire. However, I love the oil free sensitive skin lotion.
My face HURTS
JessRose from Lima, OH
I purchased this thinking it was going to be a great, but after three uses my skins red, dry, and painful. I feel like I have a chemical burn on my skin it's been 3 days I'm hoping that it gets better soon.
Emm from New York New York
Horrible! Used it for 3 days my skin won't stop itching. I have red patches everywhere and I've broken out even worse than it was when i got it. My skin won't stop itching!!! HORRIBLE
Currently in immense pain
Jasmine0314 from North Carolina
I'm extremely terrified that I have scarring from burns around my month and nose. I've been in pain for the last 3 days from this acne wash while using the turmeric oil free moisturizer from this brand as well. It's hard to eat and smile, I'm so upset.
My honest review after 6 months of use
justsaying from California
I am a novice to the skincare world, but I became interested in having an actual skincare routine about 6 months ago. The reason that this product is a 2 is that it doesn't do what is advertised, which was help with acne. If it was just supposed to be a cleanser to get rid of sunscreen, minimal makeup, or wash a face in general, I would use it in a double-cleansing routine. In this case, it would be a 4 for me but, that is not the case.
To start out, I was looking at inexpensive products because duh. I am a college student and was trying to save some money while still trying to keep my skin clear. On the aspect of cost, this product is it. I have been using this product for about six months now and I can safely say it does a good job at cleaning the skin and making it feel fresh after a good wash. I do remember when initially using it, my skin was dry after washing. This was easily fixed with a good moisturizer. (I was using the Cetaphil face moisturizer) This dryness goes away if you are consistent but it does have 2% salicylic acid so I would say some initial dryness is normal. I am currently finishing my bottle and will not purchase again because I am looking for something to actually clear up my acne or prevent it. I recently began to get minimal acne around my jawline closer to the chin and although I don't think it was this product (probably just hormones/stress) I know this product is not working for my skin because it stays the same. I would say that if you have very very minimal acne, as the occasional pimple or two, that this product is great for you but if it is higher up on the scale of acne it probably won't clear up the skin. If you still feel compelled to try it because you are also trying out the product, I would say go for it because the price is great. Again, it is a good face wash in general but not for what it advertises.
- The pump of the bottle is great and although it is not a foaming face wash, it does feel nice of the skin (needs water to feel smooth)
- The size of the bottle is also good for the price
- This product has a more natural smell but after washing and rinsing, it goes away. I don't think it smells bad but if you don't like the more natural smelling product and prefer fragranced cleansers, then maybe this product is not ideal. (I think the smell is fine and minimal but maybe people who are extremely sensitive to any smells and also prefer absolutely no smell won't like this product)
Dried out me and my boyfriends skin
Queen of Red Lions from Kentucky
I bought this About a week and a half ago and have been using as directed. The skin around my nose broke out in small red itchy bumps and my skin started peeling. The same thing is happening to my boyfriend but on his chin. I've stopped using and my skin is getting better
Will never use anything else!
Mia1014 from Upstate NY
I have been using Neutrogena's oil free acne wash for the past 10 years. Even though I don't have acne my skin tends to be oily. Nothing works like this stuff and believe me, I have tried it all!!
Made me breakout
Hailey2796 from Huntley, IL
I'm a teen and have struggled with acne for a few years now. I started using this for the salicylic acid in it, and it didn't work. I switched to the blue/green cleanser and it worked wonders. But then I had to go back to this one and I have broke out so bad.
anonymous from undisclosed
I give it 2 stars because it did not work for my face. Then again only had it for 4 weeks but something should've cleared it by now.
Kari from Texas
This face wash made my skin break out and stripped it dry. BE CAREFUL !
My face broke out in a rash
Mk77 from Tucson aZ
Really irritated my facial skin and I've been having to treat it with a rash cream from my dermatologist. I have since switched to ultra gentle creamy wash. I have heard that is way gentle and better . I love Neutrogena products and most I can tolerate but not this one . I also have dermatitis of the hands too and love the hand cream you have .
Oil Free, Skin Free, PainFULL
Amber S from New Zealand
Shocking outcome, my face is dry irritated bright red - I look sunburnt
Who cares about the pimples at this point, my skin is so irritated and my skin has never negatively reacted to commercial products before so this is an absolute upset. First product to go on the 'never again' list. Remove this product from the shelves.
Ruined my skin
LabTech2020 from California
I bought this yesterday to help with the dressed Mask-ne (I wear a mask all day at work and started to get the odd pimple in the chin area). I used it once last night and noticed after about an hour that my skin around my nose and mouth/chin was physically sore to the touch and bright red. I woke up this morning with what seems like
Hundreds of tiny pimples and my skin is itchy and raw! I wish I never tried this and stuck with the odd breakout from the mask.
it works quickly!
miakmal from undisclosed
each day i had a pimple, then i tried this and it went away after 2 days! then i stopped going it for two days and i get two pimples!! this really helps keep your skin clean. i recommend a moisturizer for people with dry/combined skin because this made my bottom half of my face dry but if you use a good moisturizer you should be fine!
laneyphils from Cedar Park, TX
This Acne wash was recommended by my doctor so I tried it and i immediately started peeling on the sides of my mouth and around my nose/upper lip and I can't make the feeling go away. The good part is that my face used to be extremely oily and now it's normal except for the spots I had just mentioned. Other than that I have definitely seen improvements.
Ashley from SAN Jose, CA
Honestly I was a bit nervous cause I saw the reviews where it made some people's skin worse. But honestly I use this with my Clarisonic and my skin is usually oily and acne prone but it dries it out and makes my acne disappear!! Love it.
I recommend this product
anonymous from Phillipsburg New Jersey
Really helped clear my skin and reduce my acne do recommend
It made my face a disaster
Poornima from Guelph, ontario
I used it for two days and it caused a crazy reaction labeling my face with tiny white bumps and painful.
WORST face wash ever!!!!!!
Cowboys Guy from VA
I've been using this product for about a week, until I had to stop. My face is severely red, burning, extremely itchy, and broke out with small, white pimples everywhere, even all over my neck! It hurts so bad!! If you want to avoid an allergic reaction, and all of the symptoms above, then steer clear of this cleanser!
Have used this product for years
ElizabethW from Upstate New York
I have oily, acne-prone skin and one of the only things that has ever helped with chronic breakouts is this product. I have been using it for about 15-20 years. I use it twice daily as a face wash and follow it up with a witch hazel astringent wipe and benzoyl peroxide and my face remains reasonably acne-free. If I stop using this wash, it breaks out again. It's part of a my regimen to clear up my chronic adult acne.