Product Reviews Rated 3.98 out of 5 stars
2741 Reviews
Most Helpful Positive Review MY SKIN CLEARED UP FAST! I really love this facial cleanser! I started using this about a year ago. I bought this because my skin was really breaking out. The first day i tried it, it left my skin so soft and smooth. It felt really clean. In a week i barely had breakouts my skin cleared up so fast! Even my friends noticed the change. It did dry my face a little after like the 2nd or 3rd week (i have combination skin) but i used the pink grapefruit mosturizer & it went back to normal. Overall this is a great product!
Most Helpful Critical Review If you have sensitive skin, don't use! I don't usually write reviews, but I would not recommend this acne wash to anyone, not even to the people I hate.
First day of use was fine (followed directions and everything) but after that, it went downhill. My face started reddening and my skin started chapping. It hurt to smile and even chapped my lips, even though I tried to steer clear of my lips.
It only made my face worse, and I tried using the moisturizer as well and that only increased the chapping and chaffing of my skin!
Don't know if it's just because I have sensitive skin, but DO NOT WASTE YOUR MONEY.
"Rinses clean without over drying" my butt! Sorry Neutrogena, but I'm going back to Clean and Clear.
Reviewed by 2741 customers Caused allergic reaction 1
KarinA from Illinois
Sadly this face wash didn't work for me I bought it because I read it was dermatologist recommended. However after using it, it caused a rash on my cheeks that lasted three days. I don't have sensitive skin so I was hoping I wouldn't have any issues but sadly it just didn't work out.
The face wash that literally washes your face off 1
Eikanella4 from Florida
I used this product for the first time and was left with a red, burning, bleeding, and peeling face for a whole week. It was incredibly painful and miserable. I am never using this again.
Too strong 3
Dawnbn from Manhattan
It made my skin super dry that once I found wounds around my eyes
Missing my product 1
Roksana Islam from Jamaica, NY
I didn't receive the product yet. I don't know when it will deliver.
Allergic reaction 1
Judith A from New Jersey
The acne grapefruit wash gave me an allergic reaction so bad it burn my skin. My skin was left with so many lil pimples and dumps that i did not have prior to getting this product and also left my skin with redness and irritation. Im so disappointed i got this to make my acne go away but it only made it worse. Now it's healing but in the areas where I got the allergic reaction my skin is really rough patchy and redness and it burns. Before buying this please read the ingredients and make sure you are not sensitive to the ingredients. Very weird because my skin it is not sensitive type at all.
do not buy! It is not good for your skin!! 1
lee from US
This face wash was one of the worst cleansers I've ever used, and if your someone like me who has combo skin, or someone who has oily skin, this will literally make your skin even worse. Your sebum production will probably stop for a while but it will come back even harder because your face is struggling to be moisturized since this cleanser just rips the barrier off. STAY AWAY FROM THIS CLEANSER
Pink Grapefruit Acne Face Wash & Cleanser 4
Belinda M from Provo, Utah
I like the smell of the cleanser which give me a reshesing feel every morning and night.
success with product 5
DesireeM from Lehigh Valley, PA
I love this face wash. It really cleans well and feels great on my skin. My skin breaks out less since I started using it.
This caused burning and itchy patches 1
Mom of Teens from undisclosed
I bought this for my daughter to help her skin and instead she has had burning / itchy face each time she uses this.
Burning / itchy / leaves hive-like patches. 1
Mom of Teens from undisclosed
I feel really bad. I asked my daughter to buy reputable products to care for her face so I got her this face wash. Each time she used it, she broke out in burning, itchy patches. How can we get a replacement or refund?
Pleased 5
Browneyed granny from undisclosed
All of a sudden I'm getting whiteheads (probably due to menopausal hormones). I've never had skin problems before. I tried a couple of other products without success. Then I saw an ad for Neutrogena and I figured why not. I've been using this product for a week and have already seen a noticeable difference. Existing whiteheads started clearing up within hours and in 2 days were healed. Now I'm hoping the marks will fade quickly. I think this is a keeper!
It burned my face! 1
Ginnafjdhw from Chicago
I bought this to try it, because I hsce oil skin. I used at night, and the morning after, my skin was soooo red, hurt to touch and super dry, with patches of dry skin around my mouth. It looks like a peel off, in a bad way. I have a mostache of dry skin and It hurts!
This product completely stripped my moisture barrier 1
Jennifer from Massachusetts
I have combo skin and my dermatologist recommended this for hormonal breakouts. It was WAY too harsh on my skin and completely destroyed my moisture barrier. I had been using the original formula for awhile and this formula was just way too harsh.
Rashes, red skin and makes skin very dry 1
Nasee from undisclosed
Used for couple of times and i got red rashes on my face. It made my skin super dry. I stopped using it, wasting few bugs :( It took me a month to reduce red bumps and dryness. I wont recommend this.
Pink Geapefruit Acne Facial Cleanser 5
Kimberly14 from undisclosed
Love the smell. It tingles and i feel it working in my face!
Perfect for those who struggle with acne! 5
amanda from Raleigh, NC
I've been using this product for such a long time, and I have to say, it is absolutely wonderful! Before I started using this facewash, my skin was constantly covered in zits, and i had never experienced clear skin. However, now that I've been using this wash, there is a CLEAR difference and really did help clear up my skin.
I will never buy this again 1
Don't use this product from Twin falls Id
I bought this to try something new and love the smell of grapefruit and citrus. The first time I tried this product my face felt clean and fresh. The next morning my face hurt so bad. It felt like I had a sunburn on my face, it was so tight and red it literally chemically burned my face! At first I wasn't sure it this was the culprit so I waited it out a few weeks then used a small amount on the side of my check and sure enough same thing! I ended up throwing it straight in the trash. Horrible product! I wish I would have read the reviews first apparently I'm not the only one who has experienced the same thing. I would NOT recommend this to anyone.
Extremely drying 1
Jamie27 from California
I was using this for about a year and I thought it was working amazing for my skin but my skin was always super dry and itchy but I felt like if I switched washes my skin would be terrible so I continued using it I also couldn't remember how my skin had looked before. About a week after I switched face washes my skin extremely improved it was shinier and it felt so much better and my breakouts reduced dramatically. I have combination skin. May work for a short term use but I wouldn't recommend a constant and day to day use. On a good note it smells great.
Do Not Buy 1
DoNotBuy from undisclosed
I bought this over the weekend and began using it. By day 3 my face was red all over, flaky, and my skin was burning mildly. I assumed it was because my skin was dry. The redness continued and the burning increased. Day 5, I woke up and my face was swollen, red, burning. Today is day 6, and I finally realized it's the face wash!! It took me so long to figure it out because I have used this product successfully before (roughly 10 years ago). It was my husband who pointed it out actually- saying the face wash is the only thing I've done differently. I searched online and see other women have had the exact same reaction to this face wash. I do not have sensitive skin. I've never had to use special products for my skin. I've never had a reaction to any type of cleanser before. Something is obviously not working in the ingredients. Whatever you do, stay away from this product!! Do not buy it! I will avoid buying anything from Neutrogena- even the make up. Why is this still on the market?
Burned my face 1
Karen from Santa Ana, Ca
Do not buy!!! Burned my face. It was swollen, red, with hundreds of tiny blisters all over face. After a couple days my face dried up and started to crack and peel. My face felt like sand paper.
My face hurts so bad! 1
ADvdsn from IL
I bought this to combat oily skin. I used it 3 times and then stopped because I was noticing sandpaper like texture and burning. The next morning I woke up with swollen eyes. Two days later my face is still red, burning, awful texture, and now peeling! It's so miserable!! My eyelids and undereye areas are still swollen.
Take the fragrance out. 4
anonymous from California
I use this once at night and the 2% salicylic is effective at keeping my acne at bay. I wish it was unscented to fit those who are sensitive to fragrance.
HORRIBLE 1
Bianca from Dallas
I can basically use anything on my skin and be fine but this is the worst cleanser in the world. Gave me a chemical burn and my face felt like sandpaper. I only used it for 3 days. My face is now peeling, I'm just hoping it doesn't leave a scar. How is this being sold? 0 stars!!!!!
Good, but only for really oily skin 4
Hayley000 from GA
I bought this a couple day ago, and it was fine untill the third time I used it and my face is semi combination, more dry than oily and it left the area around my mouth really dry and scaly. But I also paired it with a foaming cleanser and witch hazel so that may have something to do with it.
Over it has a great smell, not to fragrant, and it makes my face feel really clean. But again, if you have a semi dry face, this may not be for you. I will continue to use it, but maybe only once a week.
Good 3
Ok44 from USA
I like it a lot but like others better. It leaves the skin feeling clean and prevents acne but rapid works better
