Product Reviews Rated 3.97 out of 5 stars
2650 Reviews
Most Helpful Positive Review MY SKIN CLEARED UP FAST! I really love this facial cleanser! I started using this about a year ago. I bought this because my skin was really breaking out. The first day i tried it, it left my skin so soft and smooth. It felt really clean. In a week i barely had breakouts my skin cleared up so fast! Even my friends noticed the change. It did dry my face a little after like the 2nd or 3rd week (i have combination skin) but i used the pink grapefruit mosturizer & it went back to normal. Overall this is a great product!
Most Helpful Critical Review If you have sensitive skin, don't use! I don't usually write reviews, but I would not recommend this acne wash to anyone, not even to the people I hate.
First day of use was fine (followed directions and everything) but after that, it went downhill. My face started reddening and my skin started chapping. It hurt to smile and even chapped my lips, even though I tried to steer clear of my lips.
It only made my face worse, and I tried using the moisturizer as well and that only increased the chapping and chaffing of my skin!
Don't know if it's just because I have sensitive skin, but DO NOT WASTE YOUR MONEY.
"Rinses clean without over drying" my butt! Sorry Neutrogena, but I'm going back to Clean and Clear.
Reviewed by 2650 customers Burned my face 1
Karen from Santa Ana, Ca
Do not buy!!! Burned my face. It was swollen, red, with hundreds of tiny blisters all over face. After a couple days my face dried up and started to crack and peel. My face felt like sand paper.
My face hurts so bad! 1
ADvdsn from IL
I bought this to combat oily skin. I used it 3 times and then stopped because I was noticing sandpaper like texture and burning. The next morning I woke up with swollen eyes. Two days later my face is still red, burning, awful texture, and now peeling! It's so miserable!! My eyelids and undereye areas are still swollen.
Take the fragrance out. 4
anonymous from California
I use this once at night and the 2% salicylic is effective at keeping my acne at bay. I wish it was unscented to fit those who are sensitive to fragrance.
HORRIBLE 1
Bianca from Dallas
I can basically use anything on my skin and be fine but this is the worst cleanser in the world. Gave me a chemical burn and my face felt like sandpaper. I only used it for 3 days. My face is now peeling, I'm just hoping it doesn't leave a scar. How is this being sold? 0 stars!!!!!
Good, but only for really oily skin 4
Hayley000 from GA
I bought this a couple day ago, and it was fine untill the third time I used it and my face is semi combination, more dry than oily and it left the area around my mouth really dry and scaly. But I also paired it with a foaming cleanser and witch hazel so that may have something to do with it.
Over it has a great smell, not to fragrant, and it makes my face feel really clean. But again, if you have a semi dry face, this may not be for you. I will continue to use it, but maybe only once a week.
Good 3
Ok44 from USA
I like it a lot but like others better. It leaves the skin feeling clean and prevents acne but rapid works better
It's alright 3
Anonymous from NJ
Smells good but my face still broke out
Clears acne but leaves skin very dry 3
zainab06 from undisclosed
I bought this several months ago, and have been using it every day and night. It cleared my acne, but it leaves skin dry and peeling. I don't have sensitive skin (or so I thought) Also this contains a lot of fragrance, which is unnecessary. If you do use this, make sure to use moisturizer.
Caused my Skin to Get Extra Dry and Red 1
Andy from Salt Lake City, Utah
I was so excited to us this product to help me get rid of my acne caused by wearing a mask all day, everyday. I used this face wash for about a week. Each day my reaction to the product got worse. My skin got extremely dry and even started to crack. Around my mouth my skin got red and itchy. A day or two after I stopped using the face wash, my skin started to clear up.
Please for the love of god, DO NOT use this! 1
SarahJ from San Jose, CA
Let me just start by saying. I do not have sensitive skin. I have used some questionable products in the past. But still, my skin has never reacted badly to any product before.
However, after only using this facewash twice, my skin started burning, and became tender to the touch. Needless to say, i stopped using it immediately. But it got worse and my face continued to develop small bumps all over. Now its been 2 days since i stopped and my skin still resembles the texture of sandpaper. It has even started peeling in some places near my mouth and nose.
I knew it was the face wash since its the only thing i changed. So i did some research and turns out MULTIPLE users had similar bad reactions to this! There are articles about it on Cosmopolitan and Buzzfeed even!
This cleared up my mask face so quickly! 4
CharAnn from New jersey
Great product for acne prone dry skin
Face wash 5
Diana7 from USA
Great wash. Leaves my face feeling clean and fresh. Love the grapefruit smell and the brightness it gives my skin. It is a little on the sticky side if you don't rinse well so be sure to prince well
Amazing product but makes my sensitive skin dry! 4
Alisha2520 from undisclosed
I bought this product 2 months ago and love this one undoubtedly but it makes my skin very dry! I have an issue of small open pores that's why shifted to this face wash containing salicylic acid. My pores are still the same, and it makes my skin dry when used 2 times a day, morning and night. After application, I moisturise with Neutrogena hydro boost water gel. Not getting best results! Any suggestions from your team?
Great for Acne 5
Aerin9 from USA
This is a really great product! It lasts quite a long time. It's very good for your skin, and has an amazing scent to it. It helps with acne, and I really recommend it so much! :)
Left Daughter's Skin with Dry Puffy Red Skin Burns 1
sweetieliz from Kenosha, WI
My teen daughter just started using this product three days ago.I purchased this to help her with acne. On the first night it seemed fine but the next morning her skin became extremely dry. Her face became very red and painful and then her skin was rough and puffy and painful. She now has a swollen red face and I have been treating her with aloe and vaseline. This is not good. I would not recommend this product! If you have a history of psoriasis or eczema or sensitive skin, I would not use this item.
Horrible 1
Johnson84 from Maine Maine
Made my chin break out so bad!! And face extremely dry.
Leaves my face dry and red 1
cantpopdismolly from San Jose, CA
I have extremely sensitive combination skin. The plus side is, it DOES work! However, expect severe redness, stinging, burning, dryness, and flakiness. I used this for about a week and a half before giving it to a coworker instead. Worked well for her, but it's definitely not for me! I would like something that works effectively, yet is gentle enough for everyday use. Too bad with this one, maybe something else will work!
It´s good but be carefull 4
Gatimelódica from Lima, Perú
A good cleanser is supposed to leave your skin itchy and a little bit dry because it takes out of your face dead cells... so, that new layer of skin is like a baby´s skin, soft and sensitive. If your skin resents it, use it only every two nights, never during the day and a nice hydrating cream right after and voilá!
Worked Good Smelled Great 4
adowd3 from USA
This was the first facewash I had ever used adn the first thing I noticed was the smell. Its smelled so fruity and fresh, and I fell in love. It also leaves your face smelling very clean. Acne cleared up pretty good with this item.
My favorite face wash 5
Pamela7 from USA
I always have acne breakouts I need to wash my face twice today. This gets the job done without drying out my skin. And I love the scent !! I wish it had more texture but overall I love this product !
Do not buy this product! 1
Jayjay24 from Seattle, Washington
After just one or two uses my skin became very itchy and irritated. It dried my skin and caused irritated bumps on my neck. I thought I could trust this product since it was Neutrogena. Will not be buying again.
Never again 1
Alex from San antonio tx
I do not consider myself to have sensitive skin and I used this product one time and completely broke out in hives all over my face! It is dry and bumpy everywhere. I would not recommend to anyone. I have never broken out with any other product before.
Excellent face wash 5
LeAnn7 from USA
I tried this some years aho. Its very clean feeling product. No residue. Rinses well. Makes your skin feel fresh and renewed. No problem with harshness. Its very mild so all skin sensitive people may also feel confident using it without irritation. My daughter was in her teens and was sensitive. She used the bar soap.we love Neutrogena brand products for facial care.
smells good but.. 2
san93 from jacksonville, AR
i bought this a couple days ago and it burned my skin and now it's really sensitive and red around my mouth and there's small white bumps on my chin now.
This product burned my skin 1
mypoorfacewhy from New York, NY
2 days after I started using this product my eyes started to become very itchy. The next morning my face felt like I had taken sand paper to it and my under eyes were swollen. As the day went on a rash started around my mouth and under nose. Its 2 days since the initial break out and my face is itching and in pain. I have tried face creams, Vaseline, cortisone, washing with cold water and ice packs to help alleviate the burning and itching. I have never experienced such a bad reaction to a facial product before and have tried many different kinds. I really hope that if you ever have concerns that your face may be sensitive, to NOT use this product. I regret that I didn't investigate this item further, for in doing so I would have seen a litany of complaints by others over the years regarding this product.
