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Neuro Smooth 1.25'' Smoothing Iron

Paul Mitchell

Neuro Smooth 1.25'' Smoothing Iron

(103) REVIEWS (18) Q&A ASK A QUESTION

Item 2508883

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Create silky-smooth looks with this high-performance smoothing iron. Premium titanium plates deliver perfect, even heat in seconds and glide through the hair in one effortless pass, for ultra-efficient styling.

Key Features:
  • Adjustable temperature control that heats up to 450F in 30 seconds
  • Customizable auto shut-off
  • SmartSense microchip for lightning-fast heat recovery-fewer passes for smooth results
  • Dual voltage for worldwide use
  • 2 Year manufacturer's warranty

Styling Tip: To flip or wave close the iron over the hair at the place where you wish the wave to begin and rotate the tool 180 degrees. With firm tension, slowly pull the iron through the hair clockwise all the way through the ends.

CLICK HERE for recommended temperature settings
Press Mode button 1x to set temperature. Use + and - buttons to select:
  • 390F for fine hair
  • 410F for normal hair
  • 430 F for coarse hair
  • 450F for professional use

Press Mode button 2x to set auto shut-off time (0-120 minutes). Press Mode button 3x to select Fahrenheit (F) or Celsius (C). Press Mode button 4x to return to main screen.

Precautions: To reduce the risk of burns, electrocution, fire or injury to persons and/or personal property, use the iron only for the purpose described in the guide included.

Details+

How to Use+

Reviews

Product Reviews

REVIEW SNAPSHOT®

by PowerReviews
Paul MitchellNeuro Smooth 1.25'' Smoothing Iron
 
4.5

(based on 103 reviews)

88%

of respondents would recommend this to a friend.

Pros

  • Heats up fast (81)
  • Good quality (69)
  • Works great (68)
  • Smooths frizz (65)
  • Creates shine (63)

Cons

  • Snags (9)
  • Damages hair (7)
  • Heavy / bulky (3)
  • Not effective (3)

Best Uses

  • Frizzy hair (55)
  • Thick hair (49)
  • Long hair (44)
  • Curly hair (42)
  • Humid conditions (41)
    • Reviewer Profile:
    • Beauty conscious (35), Survivalist / minimalist (21), Product junkie (14)
    • Was this a gift?:
    • No (11)

Reviewed by 103 customers

Displaying reviews 1-10

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5.0

I love this Straightner

By Britt Woods

from South Carolina

About Me Beauty Conscious

Pros

  • Good Quality
  • Heats Up Fast
  • Works Great

Cons

    Best Uses

    • Curly Hair
    • Frizzy Hair
    • Thick Hair

    Comments about Paul Mitchell Neuro Smooth 1.25'' Smoothing Iron:

    Does great for curling my hair (which is mainly what I use an iron for) i use it for straightening too! It heats up super fast and works great! Very happy with this :)

    (1 of 1 customers found this review helpful)

     
    1.0

    SNAGS HAIR!

    By Brittney

    from Indiana

    About Me Minimalist

    Pros

    • Heats Up Fast

    Cons

    • Snags hair

    Best Uses

    • Curly Hair
    • Frizzy Hair
    • Humid Conditions
    • Thick Hair

    Comments about Paul Mitchell Neuro Smooth 1.25'' Smoothing Iron:

    I have used PM smoothing irons for 15 years. I have NEVER had one that pulls my hair out. There is some faulty craftsmanship with this model. It does all it claims to do but also pulls out strands of my hair every time. Those strands of hair end up caught inside the inner part of the handle. I have made a complaint to PM in hopes they are able to correct this issue.

     
    5.0

    Love this iron! Single pass for quick flat ironing

    By Ll

    from Pgh

    About Me Beauty Conscious

    Verified Buyer

    Pros

    • Creates Shine
    • Durable
    • Good Quality
    • Heats Up Fast
    • Multiple Settings
    • Smooths Frizz
    • Versatile
    • Works Great

    Cons

      Best Uses

      • Curly Hair
      • Frizzy Hair
      • Humid Conditions
      • Long Hair
      • Straight Hair
      • Thick Hair
      • Thin Hair
      • Travel

      Comments about Paul Mitchell Neuro Smooth 1.25'' Smoothing Iron:

      Works great

       
      4.0

      So far so good

      By Meme

      from Buffalo, NY

      Verified Buyer

      Pros

      • Good Quality
      • Heats Up Fast
      • Smooths Frizz
      • Works Great

      Cons

        Best Uses

          Comments about Paul Mitchell Neuro Smooth 1.25'' Smoothing Iron:

          So far so good! I was looking for a very good flat iron I have a chi flat iron but over time it stop getting my hair as straight as I wanted and it also wasn't working properly to give me flat iron curls. So I was looking for a good flat iron that would get the job done i've done research on the Paul Mitchell neuron and wanted to give it a try and I have nothing but good things so far. I will keep you guys updated

          (0 of 1 customers found this review helpful)

           
          3.0

          Not for already dry hair

          By Nattles2343

          from Boston MA

          Pros

          • Heats Up Fast

          Cons

          • Damages Hair
          • Snags hair

          Best Uses

          • Thick Hair

          Comments about Paul Mitchell Neuro Smooth 1.25'' Smoothing Iron:

          I have used a Chi for the past 6 years and absolutely love them. The only problem is that they don't last long for the price - I always find myself breaking them within a year, and after 7 or so Chi's i decided to invest in something that wasn't going to burn out on me. I read the reviews on this flat iron and decided to try it. I gotta say, it's only okay for me. I think the Chi makes your hair way shinier and look a lot better - this flat iron totally fries your hair. I have to use it at a low heat (390) because any higher my hair breaks instantly. My hair is already kind of dry from getting highlights so often, so to use this I have to use extra conditioner and spray beforehand with a heat protectent. For the cost, I was definitely a little disappointed. It straightens well, but does not leave your hair looking smooth and shiny. Definitely kind of damages it and makes it look a little fried, at least for people with thinner hair.

           
          5.0

          Very good iron

          By Casey

          from Grand Rapids, Michigan

          About Me Product Junkie

          Verified Buyer

          Pros

          • Durable
          • Good Quality
          • Heats Up Fast
          • Multiple Settings
          • Smooths Frizz
          • Versatile
          • Works Great

          Cons

          • Damages Hair

          Best Uses

          • Frizzy Hair
          • Humid Conditions
          • Long Hair
          • Straight Hair
          • Thick Hair
          • Thin Hair
          • Travel

          Comments about Paul Mitchell Neuro Smooth 1.25'' Smoothing Iron:

          This heats up super fast and hair turns out great.

           
          5.0

          I would buy it over again

          By Laura

          from Houston, TX

          Verified Buyer

          Pros

          • Creates Shine
          • Heats Up Fast
          • Smooths Frizz
          • Works Great

          Cons

            Best Uses

            • Curly Hair
            • Frizzy Hair
            • Humid Conditions
            • Straight Hair
            • Thin Hair
            • Travel

            Comments about Paul Mitchell Neuro Smooth 1.25'' Smoothing Iron:

            I love it!! I can fix my hair in 5 minutes or less

            (1 of 1 customers found this review helpful)

             
            3.0

            Thought I would like it

            By Dee

            from Houston

            Comments about Paul Mitchell Neuro Smooth 1.25'' Smoothing Iron:

            Bought and used two times, I don't
            Like it my hair felt like straw after using it and looked broken. I will be returning for something else. Maybe I need to stick to ceramic.

             
            5.0

            Best ever

            By Ashley

            from Rochester nh

            About Me Minimalist

            Verified Buyer

            Pros

            • Creates Shine
            • Good Quality
            • Heats Up Fast
            • Multiple Settings
            • Smooths Frizz
            • Works Great

            Cons

              Best Uses

              • Curly Hair
              • Frizzy Hair
              • Humid Conditions
              • Long Hair
              • Straight Hair
              • Thick Hair
              • Thin Hair

              Comments about Paul Mitchell Neuro Smooth 1.25'' Smoothing Iron:

              Well worth the money spent I was skeptical cus I've had many different straightners from Local store specials to chi this is by far the most satisfying

              (1 of 1 customers found this review helpful)

               
              5.0

              This is a must!!!!

              By Karen

              from Iowa

              Pros

              • Finally a flat iron that works on course hair

              Cons

                Best Uses

                • Frizzy Hair

                Comments about Paul Mitchell Neuro Smooth 1.25'' Smoothing Iron:

                This is the best flat iron ever!!! I have had several and none of them have worked on course frizzy hair. Thank you!!!

                Displaying reviews 1-10

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                Q&A

                Product Q&A

                Ask a question

                Do you have questions about this product?

                Get answers from in-house experts.

                18 Questions | 18 Answers
                Displaying questions 1-10Previous | Next »
                • Q:

                  I have long, thick hair. It is color treated and can be dry. I do straighten my hair daily. Would you recommend this or the neuro smooth flat iron? and what is the lowest heat setting you'd recommend using on my hair to get the most optimal results without frying my hair.
                  Asked on 2/20/2018 by DANA from ATX

                  1 answer

                  • Brand Expert

                    A:

                    The Neuro Smooth is great for straightening thick hair. Make sure you're using heat protection like Neuro Liquid with the iron. The lowest heat setting recommended for fragile hair is 250-290 degrees.

                    Answered on 2/23/2018 by Brand Expert from John Paul Mitchell Systems
                • Q:

                  How well does it curl thick hair? Or does it do better as a straightner?
                  Asked on 12/13/2017 by Beauty Buff from Dayton, Oh

                  1 answer

                  • Brand Expert

                    A:

                    Neuro Smooth 1.25'' Smoothing Iron is great for curling thick hair. Be sure to look at the recommended temperature settings for your hair type.

                    Answered on 12/13/2017 by Brand Expert from John Paul Mitchell Systems
                • Q:

                  Can my girlfriend use this with wet and dry hair?
                  Asked on 12/1/2017 by Codey from SC

                  1 answer

                  • Brand Expert

                    A:

                    Neuro Smooth is designed for use on dry hair only.

                    Answered on 12/1/2017 by Brand Expert from John Paul Mitchell Systems
                • Q:

                  I have straight, thick (I have a lot of hair, the individual strands are fine, color treated hair. I am trying to decide between the PM Neuro Smooth and the Express Ion Smooth+. I have heard great things about both. I would like to straighten and style my ends and also make loose curls (I have no texture to my hair whatsoever, my ends just tend to dry and flip out in the wrong direction). Which Iron would be better for my hair? Would the Neuro Smooth be too intense for my already straight hair? Do they both perform well in curling hair? Thanks.
                  Asked on 11/21/2017 by Samantha from California

                  1 answer

                  • Brand Expert

                    A:

                    The Neuro Smooth 1.25" Smoothing Iron is great to flip or wave hair as well as straighten and style

                    Answered on 11/27/2017 by Brand Expert from John Paul Mitchell Systems
                • Q:

                  I just received my order for this Hair smoothing iron and No where on the Iron does it have the distributors name (Paul Mitchel) as you show on the picture. Did I receive a replica?
                  Asked on 11/11/2017 by Rose from Vacaville, CA

                  1 answer

                  • Brand Expert

                    A:

                    Hi there,

                    Each of our brands are now labeled as the brand name. On the back of the box you will see "Distributed by John Paul Mitchell Systems". You did indeed receive the Neuro Iron :)

                    Answered on 11/13/2017 by Brand Expert from John Paul Mitchell Systems
                • Q:

                  I had a Chi that was supposed to be dual voltage and I did use it overseas but when I got back to the US and plugged it in it didn't work. Is there some special adapter plug that should be used with this dual voltage iron?
                  Asked on 11/7/2017 by sagirl95 from Atlanta, GA

                  1 answer

                  • Brand Expert

                    A:

                    Neuro Smooth 1.25" Smoothing Iron was transitioned to dual voltage about a year and a half ago.

                    The best way to check to see if your tool is Dual Voltage is by looking at the Safety Label located on the tool or on the power cord.

                    A tool that IS NOT Dual Voltage will say something similar to:
                    120V / AC, 60hz, 40W

                    A tool that IS Dual Voltage will have a voltage range of 110-240v, and a frequency range of 50/60hz, and will say something similar to:
                    110-240V~ 50/60hz 40W

                    Use of a Power Inverter/Voltage Converter to step up/down the voltage voids any and all warranty, and JPMS is not liable for any damage or injury caused by using one. Only a Plug Adapter which changes the plug type is allowed.,The Neuro Smooth 1.25" Smoothing Iron is dual voltage. You would need a plug adapter for the country you are visiting.

                    The best way to check to see if a tool is Dual Voltage is by looking at the Safety Label located on the tool or on the power cord.

                    A tool that IS NOT Dual Voltage will say something similar to:
                    120V / AC, 60hz, 40W

                    A tool that IS Dual Voltage will have a voltage range of 110-240v, and a frequency range of 50/60hz, and will say something similar to:
                    110-240V~ 50/60hz 40W

                    Use of a Power Inverter/Voltage Converter to step up/down the voltage voids any and all warranty, and we are not liable for any damage or injury caused by using one. Only a Plug Adapter which changes the plug type is allowed.

                    Answered on 11/8/2017 by Brand Expert from John Paul Mitchell Systems
                • Q:

                  I have curly hair and I have to brush it out a lot to make it all frizzy and puffy to get the curls out. With this straightener will I have to brush my hair out before or can I just get right to it?
                  Asked on 11/4/2017 by Stephanie Moreno-Garcia from Chandler, Arizona

                  1 answer

                  • Brand Expert

                    A:

                    Run a fine-tooth comb through the hair ahead of the iron to get the hair distributed evenly on the iron's surface.

                    Answered on 11/6/2017 by Brand Expert from John Paul Mitchell Systems
                • Q:

                  I have curly dry frizzy hair every iron I've tried leaves it puffy and never last more than a few hours, does this iron help silk and flatten curls ?
                  Asked on 10/20/2017 by Lizzy from Miami, FL

                  1 answer

                  • Brand Expert

                    A:

                    Yes, the Neuro Smooth 1.25" Smoothing Iron creates silky-smooth looks delivering perfect, even heat in seconds.

                    Answered on 10/22/2017 by Brand Expert from John Paul Mitchell Systems
                • Q:

                  Does this iron transfer negative ions into your hair?
                  Asked on 10/17/2017 by Hannah from undisclosed

                  1 answer

                  • Brand Expert

                    A:

                    The Neuro irons do not transfer Negative Ions in the hair

                    Answered on 10/22/2017 by Brand Expert from John Paul Mitchell Systems
                • Q:

                  How much does it weigh?
                  Asked on 8/26/2017 by Lark_Allen from San Francisco, CA

                  1 answer

                  • Brand Expert

                    A:

                    The iron weighs about 9.5 oz.

                    Answered on 8/28/2017 by Brand Expert from John Paul Mitchell Systems
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