Rated 4.43 out of 5 stars
Most Helpful Positive Review Fantastic product
I have extremely sensitive skin around my eyes and have trouble with my eyelashes falling out when I use some products. I tried this product, after many, many expensive and not so expensive ones. I love this remover. I just put some on my fingertips and and rub it together and apply to my eyelids and gently rub in a circular motion. I leave it sit for just a few seconds and rub again. All, and I mean all of my heavy waterproof mascara comes off with with a tissue. I wash my face afterwords with my regular cleanser. No stinging, no redness, and the best of all no falling out eyelashes. I can also reapply my makeup right away if I choose to with no problem. The best eye makeup remover that I have ever used.
Most Helpful Critical Review Great concept, but.......
I loved the idea of a remover that was not oily and not messy like liquids can be. This works at removing makeup with little effort, but i find it stings mildly if it gets in your eye. Whick happens everytime you remove mascara!
Reviewed by 730 customers The best
Angie from Seattle
The best hydrating eye makeup remover. I like the lotion because I can take off my eye makeup without it getting in my eyes and forcing me to take out my contacts. Have been using for years and will continue to repurchase.
Didn't work for me
HS from MD
I liked the concept of a lotion versus a liquid, but it wasn't effective enough for waterproof mascara. It removed Clinique eyeliner fairly well, but mascara barely budged without scrubbing with a cotton ball. Their liquid version is much more effective.
Better than towelettes
Elizabeth from KY
I used makeup remover towelettes for years, and was more or less satisfied with the results, but I started to become concerned about the environmental impact of throwing one away each night. I also didn't love all the "tugging" on my skin and lashes. This stuff melts away makeup without creating daily waste!
Makeup Maven from Clarksburg MD
This product does not remove L'Oreal Lash Paradise waterproof mascara.
Very effective without being oily or greasy
Huge eye makeup fan from Nebraska
I tried this product last year when another brand was making my eyes sting (evidently they changed their formula). It is very effective at removing waterproof eyeliner and mascara without needing to use a lot of the product. And the best part is it doesn't leave an oily or greasy residue, which is a "plus" for makeup application the next morning. It would be really nice if the manufacturer would consider making pre-moistened pads so you don't have to apply it with your finger and then use a cotton gauze to remove your eye makeup.
Works very well
Allyson from TX
I wear waterproof mascara and this product removed it nicely from my eyes without any irritation.
Second time around purchase
jktejas from North Bergen, NJ
I use it at night to remove eye makeup before cleansing my face.
The only waterproof mascara remover I will use!
BKA from Lincoln, NE
Removes mascara fast.
The best I've ever used!
Cailin from Sevierville, TN
Having sensitive acne-prone skin, I've struggled to find a decent eye makeup remover that wouldn't break me out or burn my eyes. I've been using this daily for a week and have had absolutely no issues. It's so easy to use, too! Rub it on, wipe it off with a tissue, and the makeup is just gone! I will absolutely reorder when I run out, but this tube seems like it will last a while.
Nick from Omaha ne
Didn't remove all my mascara (not waterproof)
Sharon from Grand Rapids MI
I bought it for removing regular eye makeup. It was meant to replace Mary Kay makeup remover, but it does not work as well.
I would buy over and over
Sawalk from Haleyville, AL.
I do not like using makeup wipes because they always burn my eyes. I have been looking for a good makeup remover that would remove my makeup without making my face oily or burn my eyes. Well let me tell you, this is it. I love neutrogena hydroburst skin products and this is no different. It smells good while removing all traces of eye makeup. It does not burn my eyes or make my skin super oily.
Kjell66 from Los Angleles, CA
I'm so pleased to have found a makeup remover that is gentle yet removes stubborn waterproof makeup. I tried both package suggestions for use and found that applying with fingers worked better for me than a cotton ball. Gently rubbing the cleanser until I feel the mascara break down, I simply wash the rest of my fave after and the eye makeup cleanser and residue washes away with it.
Love this product!
Snooks from Dexter, MI
Great eye make up remover!
GO TO eye makeup remover
SoCalCat from southern California
This cream eye makeup remover is my current go to. It's easy to use, removes all eye makeup - even layers of mascara, and washes clean.
Great in the shower
April from Scottsbluff Ne
I like to wash my makeup off in the shower. This works great as a lotion to put a little on your fingers rub over your eyes and rinse. Have no issues getting all my eye makeup off. Love this
Thorough but Gentle eye makeup remover!!
NanPat from Wichita, Kansas
This is the best eye makeup remover I have ever used!! It is creamy & gentle yet removes all traces of eye makeup!! Plus Neutrogena is a proven & tested brand!!
Melts Eye Makeup Away
Patti Jae from Oklahoma
This formula is wonderful! Non-greasy and smooth it melts away all types of eye make up. Perfect for make up "mess ups" because it leaves your eyes clean and oil free so you can re-apply your eye make up right after cleansing. Non-drying and leaves a soft moisturized feel.
Best eye make up remover ever
Ultaholic from Houston Texas
Removes eye make up well. Does not irritate the eyes.
Best waterproof eye makeup remover ever
Surina from Nebraska
Best waterproof eye makeup remover ever and gentle on my lashes!
Average, doesn't get mascara off
Deb G from Boonton NJ
Since Too Faced stopped making the mascara melt off or Ulta stopped carrying it, I've been on the search for something that works as good. I thought this would do it, claims it removes water proof mascara but it doesn't. I even use it with the Neutrogena make up remover cloths. Works well on eye shadow but I won't buy again since like most I wear mascara and don't want to "rub" to get it off.
Best makeup remover on the market
Denise from Goodyear, AZ
I have been using this product for years and love it.
LOVE this product!!!
JayE from Phoenix, AZ
I LOVE this product. I can't believe how many negative reviews there are. This eye makeup remover removes mascara without having to be so abrasive to my sensitive eye area. Also, it's not an oil so it doesn't leave a greasy feeling like other products. I love that it is a lotion because if moisturizes while removing the eye makeup as well.
A little big goes a long way. I but a tab on a cotton pad and gently remove my eye makeup so not to tug too much on my eye area. Love this stuff!!
I would always buy this product
Lulu from Phoenix, AZ
I use it daily it is phenomenal and safe
Vanss from New Mexico
I have tried makeup wipes, face wash, soap and water and my eyeliner and mascara never comes off easily. But this lotion is a game changer! It made everything come off so easy with not having to reapply and rub and rub. I'm so glad I picked this lotion up.