Rated 4.18 out of 5 stars
Most Helpful Positive Review My skin's best friend
I've been using this cleanser for more than 5 years. It gave my skin the moisture balance and free from acne. Never have I had to worry about breakouts. However, since earlier this year, I was informed by the pharmacist here in Malaysia that this product had been discontinued. Is it true??? because I cant seem to find this cleanser anywhere! Thus, I had to switch to L'oreal fresh cleanser and make up remover, eucerin fresh foaming gel, Neutrogena Deep Clean facial wash, St.Ives fresh cleanser and make up remover and L'oreal revitalift but nothing really worked for my skin especially my forehead and chin. Pleaseeee neutrogena, bring this product back!!
Most Helpful Critical Review Left my skin abnormally dry and irritated
I recently added this cleanser as a part of my skincare routine. Very quickly I noticed how much it dried my skin out. My skin type is usually on the oilier side, so naturally I wouldn't think that the foaming trait would be too rough on my skin. Well, I was quite wrong. I've used it twice a day for a couple days and it is making my skin tight and crusty. Whenever I put moisturizer, toner, and spot treatment on, it burns. This morning I had to moisturize my face twice before I left the house, and it was still dry all day. I understand that this might have a negative effect on me because of my skin type, but it is going too far. I am also noticing some redness around my mouth.
Reviewed by 769 customers I will not buy this product again.
Brittany from nevada
I'm giving this product one star, it smells good and is a thick soap and with water and friction it does foam up. However, it burns your eyes like crazy and that is where I need to remove makeup the most. I made the mistake of buying waterproof mascara and seen that it says it removes waterproof makeup, but it does not. I still have all my mascara on after the shower and I scrub and scrub while my eyes are burning from this product. I had high hopes Neutrogena, but you failed me. Along with not removing my make up after a couple weeks of use every night I have cystic acne that will not go away and keeps popping up.
mmkc from San Francisco, CA
Bought this to replace my First Aid Beauty cleanser, thinking it would be a similar product. Boy was I wrong. This face wash doesn't lather well at all and leaves a thin film on my face, even after many many rinses. After a few days I noticed some acne around my nose and chin. Switched off this cleanser and it immediately went away. This product does NOT clean very well nor rinse off well. Avoid at all costs.
I do buy this product over and over again.
ml from Murrells Inlet SC
I use it in the shower and it works great!
I love this product
Mg from Raleigh, NC
Wash face and cleaned it too
Smells Amazing As Well As Works
Kat123 from California
I have tried so many products on my skin. This by far is the best, and for the price, I am so pleased. No allergic reaction, removes makeup, is gentle on skin. I wasn't expecting that it also have a favorable smell. It smells like fresh linens. Please don't discontinue this product! It is so great on sensitive skin, and I have struggled! I feel like I finally found a holy grail, without having to spend $40 on a high end product that might not even work.
I would buy again
Hott in Houston from Houston
I use daily
Kim P. from TX
This works fine as a make-up-removing soap. I have been using Neutragena soap for years with no complaints. I thought this time I would try this Foaming Cleanser. Well, it doesn't come out of the bottle as a foam. The instructions just say to wet your hands, put some soap in them, and rub your hands together. Well, any soap makes bubbles when you do that! The soap works fine, but just don't expect it to FOAM.
Great for Removing Eye Makeup
Becky from Mississippi
I have used this for years. Gentle. But, works great to get eye makeup off. Highly recommend it!
Not The Best
Lacey Fox from Sarasota, FL
I have acne prone skin I began using it in the shower everyday and I realized after 2 months that it was just making my acne worse and it definitely drys your skin out however I guess it would be an okay cleanser for people without acne problems.
The only cleanser I can use!!!
Abby from Rocky river, Ohio
Started using this cleanser at my boyfriends house and realized that literally every time I use it, my skin clears up..(I have awful hormonal acne) so I bought one for myself and I just absolutely love it!!!! Every time I try to wash myself with anything else my skin breakouts and then I go back to this and see an instant difference in my skin. I have oily skin also so it's perfect for me. Only reason I took away a star is because I wish it was fragrance free:/ but other than that I'm obsessed!
k from USA
I have been using this instead of the wipes. I prefer doing this than rubbing a cloth all over my face and ripping my eyelashes out. However, this leaves my skin SO DRY. Like, Sahara desert dry. Also kind of smells like alcohol/chemicals, so that's a bit concerning.
I would buy this again
Emmy from The Woodlands, TX
The soap is very gentle on my normal skin. It leaves it feeling very clean without feeling super dry or irritated.
Didn't like it personally
Sam from WA
It seemed to dry me out and I don't like the smell, smells like a cleansing soap you'd use for dishes or something, like chemicals mixed with evergreen sap.
KC from Georgia
I've used this for a few days now and I can say that I definitely enjoy and love using it. It truly cleans my face well and removes my makeup, if you're someone like me who likes to be able to do something in one step I definitely recommend you try. I wanted a one step process to remove my makeup and this gentle cleanser is great!! Though it takes some practice for your eye makeup bc you might get some cleanser in your eye the first few times but once you get used to it you'll know what to do.
Great product - effective and terrific price!
Jewel from Mentor OHIO
This product is gentle on my skin but works better at removing my waterproof eyeliner and mascara better than much more expensive products I've tried. Does not dry out my face at all.
July from Colorado
this stuff works great. Just a little bit in the hand and then you lather it up and put it on your face. Takes off loads of heavy makeup. I always do it twice just to make sure it's all off. But works really good and very affordable.
Love Love Love
Nina from Hoffman Estates
I love this cleanser! It takes off all my makeup at the end of the night and has been clearing my skin as well. I am definitely purchasing again.
Would definitely buy again!
Heather from IL
I like how it foams up quite nicely with my Clarisonic and my face feels so clean after using it!
I love the product
Kayy from Bismarck, North Dakota
It is a good product for make up remover and as a cleanser.
Great for oily skin!
Ash from Wilkes-Barre
I previously used an oil-based makeup remover, but even as gentle as it was it just wasn't doing my skin any favors. So, for the price I tried this and wasn't disappointed.
I would say it lathers nicely rather than foams, but overall it feels smooth. It removes all my eye makeup, including liquid eyeliner and mascara. The fragrance is somewhat strong, but I find it a pleasant one.
Everyday for makeup
Nina from Florida
It takes off my makeup, yes it does dry your skin but I immediately go in with moisturizer.
I use it every night before bed and I love that they have a bigger size!
Not too bad but wouldn't buy again
xshanna from As
removes makeup well but I think it gave me a breakout and I am not a fan of "laundry detergent" smell
Poniesss from Niles
I put that stuff on my face before I use my Clarisonic Mia and it creates alot of bubbles and my face feels really clean after using it
Leah from Tx
First of all it does not turn into a foam. Looks like a regular hand soap that lathers up. Makes your face feel clean but leaves it drying. The scent is STRONG. Smells like a mix of Clorox wipes & Pine-Sol.
Very medical like and drying
Jaz from MT
Do not buy.