Rated 2.89 out of 5 stars
Most Helpful Positive Review My skin feels rejuvenated and refreshed
I would have to say the Neutrogena Deep Clean Facial Cleanser is my favourite cleanser of any brand. It really does give a deep clean to reveal rejuvenated and fresh looking skin, and works well to remove makeup. The only thing I would like to see improved with this product (and it's relatively minor) is that it could lather up more. I find I have to give it 3 pumps into my hand to get up a good lather. Thank you for your time. Maree.
Most Helpful Critical Review Itchy, Dry Skin with Bumps!
I took a look at the ingredients and thought I would give this a try. I should have looked more carefully because "Propylene Glycol" is in it, and it's a pore-clogging ingredient. After only two uses, my skin started itching and burning like crazy. I'm trying not to touch the bumps that it has given me, but it is so hard to resist because the itching just won't stop. Now, I'm highly afraid that it will cause scarring. I stopped using it immediately. Never buying this again. I thought I would give Neutrogena another try, now I know I won't go near it again.
Reviewed by 477 customers A Staple for Decades
You're a Goddess from Denver, Colorado.
I've used this product since I was in high school. I absolutely love this cleanser. I have combination skin that tends to get oily around my T zone and chin included.
The cleanser has a thick, gel like consistency and lathers into lots of bubbles. It leaves my skin feeling squeaky clean. I am so used to this cleanser that anytime I try another cleanser (such as my cream cleansers) I have to use this first.
This is a great cleanser to use if you tend to skip days showering like I do. I will use my cream cleanser on my days not showering, and then my skin really will need a deep clean that this cleanser delivers!
It has seriously helped with my oil production and my blackheads!
I do have to follow up with a moisturizer, or my skin will feel a bit tight and dry.
Listen to the reviews
Starvibes from Houston Tx
It does help clean your face from makeup but don't do it sis. There's plenty of other cleansers out there that can help improve complexion without a chemical burn
Do not buy
Alex from Canada
As others says I agreed with them! Just listen to us! It's really makes your face bumpy,red,itchi,dry etc not worth to try! It's need to be banned as soon as possible!
Sunburn Reaction.... but afterwards great skin
No more acne from undisclosed
I've had oily skin and constant breakouts for 10 years. This is the first product to really clear up my face. BUT as many others described I did have the dried out sunburn reaction at first.
I used the cleanser twice a day for 6 days and then suddenly my skin completely dried out, was red, itchy, and peeling. I stopped using the cleanser but the dry skin remained for about ten days even with twice daily moisturizing.
I know it seems crazy but I decided to try the cleanser again because after the reaction faded my skin was smooth for the first time in years. I now use the cleanser about three times a week, less if I feel my skin getting dry. I am very careful to wash it completely off each time. I use rose water toner and a moisturizer afterwards and this new routine has given me the best skin I've ever had!
I agree there should be a warning for the extreme drying this product can cause, but I'm glad this product exists because it's works for me.
Great cleanser , but use it properly
Pre Derm PA from Los Angeles
I love this cleanser, I use it every morning . I don't use it at night because I use topical Tretinoin and that plus salicylic acid shouldn't be used together due to increased irritation and possible destabilization of the retinoid. This is a medicated face wash for acne! do not use it around your eyes. If you have makeup to remove use a dedicated cleanser/oil for that prior. Make sure you MOISTURIZE while your skin is damp after this! Otherwise it'll seriously dry you out.
I feel like a lot of the people having terrible experiences are not doing the former, or they may have an allergy to some of the ingredients like cocamidopropyl betaine a surfactant, or fragrance or they're using too many active ingredients/ exfoliants. This is a chemical exfoliant. There is no need to physically exfoliate the face in addition to this product. Make sure you see a dermatologist especially if you have issues your skin < 3!
Do Not Use!
KatS000 from Baltimore, MD
I used once and woke up with a chemical burn on my entire face. My face is swollen, red, chapped and in pain. I have used Neutrogena products before and trusted that this was safe for use. I am seeking medical attention as this is not a normal reaction
Shell from PA
Okay, I have sensitive skin so I'm always careful what products I buy. I usually am okay with Neutrogena. NOT this!! 2nd wash my face was burning after and I thought I was crazy. Then it happened again & I see countless reviews having the same experience. Skip this cleanser.
Ruined my face
Anonymous from undisclosed
10/10 would not recommend. I've only used it three times and every time my face was dry before I could even say moisturizer. My face was peeling and SO dry.
Deep Clean® Facial Cleanser
anonymous from Olney, MD
I like this product for cleaning my face which tends to be oily. I does a good job.
Dee12 from Wildomar. Ca
This product made, both my daughter and I break out so bad. Our faces have rashes that burn and is also extremely itchy. We used this for only 2 days! It took only 2 days for us to get these nasty burning rashes. I wouldn't recommend buying this at all.
anonymous from New York
Excellent product! i would buy it again! Thank you
DO NOT BUY!
KendraW4 from Nashville,Tn
My sister has this face wash which I have used twice due to running out of my Cerave face wash on both occasions it has left me skin with a chemical burn that itches and hurts I thought it may just be me and i was having an allergic reaction or something but after doing some research and reading reviews so many other people have the same reaction this should really be considered to be discontinued if I could give no stars I would!
never let me down
Ana from ⬆️
i keep breaking out with every new cleanser that i try but this one. i have dehydrated oily skin and this has been a staple for over three years! i don't use this often though, just when i need a deep clean, other times i'm using the cera ve hydrating cleanser or the krave matcha hemp cleanser.
As a skincare company owner, I'm very disappointed
Mjays from Chicago, Il
I tried this two days ago and boy am I paying for it! At first I was okay. Then yesterday while working, I noticed my face constantly itching. So I thought it was my mask. I took my mask off and noticed it was still itchy. Last night, I noticed fine red bumps around my chin where all of the itching was. It was burning then from scratching. Then, this morning, my face felt heavy. I get up and it's literally swollen. I would never recommend this cleanser. Please discontinue this. Please.
MY SKIN HAS BEEN DRY FOR 5 days already!!!
Stephanie Marie from San Antonio
I bought this last weekend because i wanted to try a new cleanser. Well, I should have not tried something new. This BURNT my face. Yes, BURNT MY FACE!!! My face feels as if I got extremely Sun burnt and it's even peeling and it hurts soooo bad. I don't consider myself having dry skin, or sensitive skin so i can't imagine what till would do to someone's already dry skin. I have tried everything to keep my face from hurting, nothing works. Here i am in my room with ice on my face. I don't recommend.
Best products to use with Deep facial cleanser?
BettyD from Kenya
I bought this product two days ago
I'm at a loss on which toner and moisturizer to use in combination with the deep facial cleanser?
I have very oily shiny skin which breaks out weekly
For face cleanser/scrub
I have tried the Neutrogena oil free acne pink grapefruit foaming scrub,
liquid Neutrogena facial cleanser,
Alcohol free facial cleanser
Neutrogena pink grapefruit oil free acne moisturizer,
Neutrogena oil free moisturizer for combination skin
oil free acne stress control toner,
Alcohol free toner
Pore refining toner
And all haven't been successful
But I need a facial cleanser and toner that I can use in combination with the Neutrogena deep facial cleanser to help get rid of the shine and oil and uneven skin tone and rough skin.
Not a good experience :(
Gretaaa from Des Moines, Iowa
I got this a week ago, and after one wash, my husband and I both had itchiness, small bumps, and very dry skin around face and neck. We both don't have sensitive skin so we were very surprised by the abrupt negative reaction with our skin.
Oldie but goodie, Love this cleanser !
Daynah from Bay Area, CA
Love the smell and how clean my face feels, doesn't over dry and works well with my toner and face oil!
Stripped my skin and broke me out
Carissa from Baltimore, MD
At first I thought my skin was purging as I have fairly combination/oily acne prone skin. But then my skin just continued to become dry, red and flaky and breakout more in places I don't normally breakout. It's not been pretty. This product is just too strong. If you have really oily skin and use a good moisturizer after this it may be good for you. But it certainly has made my skin worse.
Ruined my skin
KSMITH86 from Charlotte
This product should be banned. I used it for 2 days and it dried out my skin so bad. Here it is a week later and even after I stopped using it my skin still is so dry and peeling. I want a refund immediately.
The BEST Cleanser Ever!
Mistyjewels73 from North Liberty, indiana
I have used this cleanser for years and I absolutely love it! My pores were always large and clogged up with alot of blackheads growing up and this is the only cleanser that made my pores clean and small. My skin is smooth and bright at 47 years old and no one believes my age! Thank you for such a great product!
Me reseca mucho la piel
Ruscarelys Cañizalez from Panamá
Habia utilizado antes este producto y no habia tenido ninguna reacción, ahora que lo volvi a comprar me reseca demasiado la piel y se me ha estado pelando, se siente como que quema, no en la aplicación sino luego
Miracle for me
jesieve from Arizona
I was on accutane and tried 10 different face washes. My husband used this for 10 years. I tried it and then finally my skin is clear and glowing.
Broke me out
Jessyy from Miami Fl
This thing is so fragranced it's not even funny every time i put this on i feel like i'm rubbing an Irish spring soap bar on my face and this broke me out and now i have scarring :(
Don't buy this please
Queen20 from NJ
I had severe itchiness, rash and burn all over my face after one use. I don't have a sensitive skin. It has been about 2 months and my face is still dry, and dark because of the chemical burn.