Rated 2.89 out of 5 stars
Most Helpful Positive Review My skin feels rejuvenated and refreshed
I would have to say the Neutrogena Deep Clean Facial Cleanser is my favourite cleanser of any brand. It really does give a deep clean to reveal rejuvenated and fresh looking skin, and works well to remove makeup. The only thing I would like to see improved with this product (and it's relatively minor) is that it could lather up more. I find I have to give it 3 pumps into my hand to get up a good lather. Thank you for your time. Maree.
Most Helpful Critical Review Itchy, Dry Skin with Bumps!
I took a look at the ingredients and thought I would give this a try. I should have looked more carefully because "Propylene Glycol" is in it, and it's a pore-clogging ingredient. After only two uses, my skin started itching and burning like crazy. I'm trying not to touch the bumps that it has given me, but it is so hard to resist because the itching just won't stop. Now, I'm highly afraid that it will cause scarring. I stopped using it immediately. Never buying this again. I thought I would give Neutrogena another try, now I know I won't go near it again.
Reviewed by 470 customers Burns face
Shell from PA
Okay, I have sensitive skin so I'm always careful what products I buy. I usually am okay with Neutrogena. NOT this!! 2nd wash my face was burning after and I thought I was crazy. Then it happened again & I see countless reviews having the same experience. Skip this cleanser.
Deep Clean® Facial Cleanser
anonymous from Olney, MD
I like this product for cleaning my face which tends to be oily. I does a good job.
Dee12 from Wildomar. Ca
This product made, both my daughter and I break out so bad. Our faces have rashes that burn and is also extremely itchy. We used this for only 2 days! It took only 2 days for us to get these nasty burning rashes. I wouldn't recommend buying this at all.
anonymous from New York
Excellent product! i would buy it again! Thank you
DO NOT BUY!
KendraW4 from Nashville,Tn
My sister has this face wash which I have used twice due to running out of my Cerave face wash on both occasions it has left me skin with a chemical burn that itches and hurts I thought it may just be me and i was having an allergic reaction or something but after doing some research and reading reviews so many other people have the same reaction this should really be considered to be discontinued if I could give no stars I would!
never let me down
Ana from ⬆️
i keep breaking out with every new cleanser that i try but this one. i have dehydrated oily skin and this has been a staple for over three years! i don't use this often though, just when i need a deep clean, other times i'm using the cera ve hydrating cleanser or the krave matcha hemp cleanser.
As a skincare company owner, I'm very disappointed
Mjays from Chicago, Il
I tried this two days ago and boy am I paying for it! At first I was okay. Then yesterday while working, I noticed my face constantly itching. So I thought it was my mask. I took my mask off and noticed it was still itchy. Last night, I noticed fine red bumps around my chin where all of the itching was. It was burning then from scratching. Then, this morning, my face felt heavy. I get up and it's literally swollen. I would never recommend this cleanser. Please discontinue this. Please.
MY SKIN HAS BEEN DRY FOR 5 days already!!!
Stephanie Marie from San Antonio
I bought this last weekend because i wanted to try a new cleanser. Well, I should have not tried something new. This BURNT my face. Yes, BURNT MY FACE!!! My face feels as if I got extremely Sun burnt and it's even peeling and it hurts soooo bad. I don't consider myself having dry skin, or sensitive skin so i can't imagine what till would do to someone's already dry skin. I have tried everything to keep my face from hurting, nothing works. Here i am in my room with ice on my face. I don't recommend.
Best products to use with Deep facial cleanser?
BettyD from Kenya
I bought this product two days ago
I'm at a loss on which toner and moisturizer to use in combination with the deep facial cleanser?
I have very oily shiny skin which breaks out weekly
For face cleanser/scrub
I have tried the Neutrogena oil free acne pink grapefruit foaming scrub,
liquid Neutrogena facial cleanser,
Alcohol free facial cleanser
Neutrogena pink grapefruit oil free acne moisturizer,
Neutrogena oil free moisturizer for combination skin
oil free acne stress control toner,
Alcohol free toner
Pore refining toner
And all haven't been successful
But I need a facial cleanser and toner that I can use in combination with the Neutrogena deep facial cleanser to help get rid of the shine and oil and uneven skin tone and rough skin.
Not a good experience :(
Gretaaa from Des Moines, Iowa
I got this a week ago, and after one wash, my husband and I both had itchiness, small bumps, and very dry skin around face and neck. We both don't have sensitive skin so we were very surprised by the abrupt negative reaction with our skin.
Oldie but goodie, Love this cleanser !
Daynah from Bay Area, CA
Love the smell and how clean my face feels, doesn't over dry and works well with my toner and face oil!
Stripped my skin and broke me out
Carissa from Baltimore, MD
At first I thought my skin was purging as I have fairly combination/oily acne prone skin. But then my skin just continued to become dry, red and flaky and breakout more in places I don't normally breakout. It's not been pretty. This product is just too strong. If you have really oily skin and use a good moisturizer after this it may be good for you. But it certainly has made my skin worse.
Ruined my skin
KSMITH86 from Charlotte
This product should be banned. I used it for 2 days and it dried out my skin so bad. Here it is a week later and even after I stopped using it my skin still is so dry and peeling. I want a refund immediately.
The BEST Cleanser Ever!
Mistyjewels73 from North Liberty, indiana
I have used this cleanser for years and I absolutely love it! My pores were always large and clogged up with alot of blackheads growing up and this is the only cleanser that made my pores clean and small. My skin is smooth and bright at 47 years old and no one believes my age! Thank you for such a great product!
Me reseca mucho la piel
Ruscarelys Cañizalez from Panamá
Habia utilizado antes este producto y no habia tenido ninguna reacción, ahora que lo volvi a comprar me reseca demasiado la piel y se me ha estado pelando, se siente como que quema, no en la aplicación sino luego
Miracle for me
jesieve from Arizona
I was on accutane and tried 10 different face washes. My husband used this for 10 years. I tried it and then finally my skin is clear and glowing.
Broke me out
Jessyy from Miami Fl
This thing is so fragranced it's not even funny every time i put this on i feel like i'm rubbing an Irish spring soap bar on my face and this broke me out and now i have scarring :(
Don't buy this please
Queen20 from NJ
I had severe itchiness, rash and burn all over my face after one use. I don't have a sensitive skin. It has been about 2 months and my face is still dry, and dark because of the chemical burn.
My skin never felt better. Clean and healthy.
Happy Canadian from Ontario Canada
I've been using it for years and people always told me how nice and healthy my face looked.
Polly39 from Houston, TX
I used this face was since high school, now I will be turning 40 this year. This face wash is simple, no nonsense and works perfectly. would recommend it to women if all ages with normal, to oily or dry skin.
What moisturizer should be used with this product?
dae420 from MI
I'm getting ready to use this product and am not sure what moisturizer to tag along with it. Suggestions would be great!
Melsss from undisclosed
I've been using it for forever and it is amazing! I definitely don't understand why the reviews are so los if the bottle clearly says oily to normal skin. If you know how to read a label and know what type of skin you have, then you'll know if this is the right product for you! I will definitely continue using! This was recommended to me by a dermatologist and I love that it's fragrance free and that it keeps my skins in the adequate ph levels
Stopped my acne breakouts
Queen E from Singapore
I have been using this product since 1995 during my teenage years and I still continue to use if this day. It has saved my skin from acne breakouts when puberty hits and slowly with repeated use, I no longer have any bad acne breakouts except for random pimples that doesn't cluster at one spot. I see results slowly but surely with repeated use. I'm in my 40s now and the cleanser still works well for my skin.
KayLang from Hampton, NH
I'm 37 with oily skin, enlarged pores and occasional breakout. I've been searching for the right cleanser for years and within a week this has been a total game changer for me. Pores are smaller, no acne, skin feels soft and and clean. I follow up with a rose water toner and moisturizer. I will continue to use this cleanser!!
Chemical burns on face
Chelsea from Atlanta, GA
I've tried other Neutrogena products and it has been fine. This product gave me chemical burns with one use!! It left my skin red and itchy for days!!