Rated 3.87 out of 5 stars
Most Helpful Positive Review Amazing Product
I have been using the Nexxus Rebalancing Shampoo with the Color Assure Primer and Conditioner for about 10 days and this is an amazing product. It has a gentle honeysuckle scent that lasts all day and laters better than any shampoo I have used without feeling sticky or leaving a residue. It also does not strip my color treated hair but rather leaves it feeling clean and renewed. I have noticed that my hair feels lighter, more managing and is really responding to styling products. My hair is straight and hard to curl, but since I have been using the Nexxus Color Assure products, it holds the curl all day with little or no hairspray. Because my hair is softer, I think my styling products are more effective. With other shampoos my hair seems to weigh down with too much product. I have received so many compliments and will continue to recommend this product and purchase for my own use! Give it a try, you will not be disappointed!
Most Helpful Critical Review New formulation is TERRIBLE!
HATE the new formulation, please bring the old one back!! I have used the old color assure in the silver bottle forever and last time I ran out couldn't seem to find the product I was used to on the shelf. The only one left in the same packaging as usual was a 1L size (along with the noticeably new sulfate free version). I bought the 1L of the old packaging it but quickly wondered if there had been some mixup at the factory and whether I had somehow bought conditioner packaged in a shampoo bottle. The color was different, and there was no lather whatsoever. I added what little of my old bottle I had left on top, and then rinsed and rinsed and still ended up with some crusty spots on the underside of my hair where apparently I didn't get it all. Then it dawned on me that this must be the sulfate free version in the old bottle. I am not new to sulfate free shampoos and realize that they do not lather like normal shampoo, but this was so much worse than ANY sulfate-free I have used in the past. It is an adjustment to get used to not having lather, but at least the ones I have used in the past left my hair feeling somewhat clean at the same time, unlike this one. I don't know what I was thinking but I went out and bought yet another bottle of the only kind that now seemed to be on the shelves (sulfate-free) STILL thinking there may have been some mixup in the one before. To use the word "disappointment" would be a huge understatement. At first I thought maybe this one would work better, as it did seem to lather a BIT more than the conditioner masquerading as shampoo that I had bought before, but then I rinsed, and rinsed, AND RINSED trying to get it all out. I thought I'd gotten it all, but this stuff left my hair feeling (and LOOKING) so filmy and GREASY that I couldn't even leave the house without washing it again in something normal; I looked like I hadn't washed my hair in a week. I absolutely LOVED this shampoo before it was changed, it left my hair clean, silky, and moisturized without being weighed down, AND did well at the color-protection that the formula was meant for. But I won't be sticking with the new one. I get that sulfate-free is supposed to be gentler on color and help with fading, but the old one did a great job at keeping my color bright and fresh without this aspect, which I was really pleased about since I don't care for sulfate-free shampoos in the first place. Why try to fix something that isn't broken? I have left very few product reviews in my life, but have written a book here. That is how disappointed I was in trying the new color assure and how much I wish you would bring the old one back. It was my absolute favorite shampoo, but if the new formulation is going to be my only choice in a color-care Nexxus product moving forward, then sadly I will no longer be a Nexxus customer and will have to search elsewhere for a new favorite. Judging from the tons of other recent reviews saying the same thing, it seems I am not the only one.
Reviewed by 2023 customers They changed the formula and now my hair feels like straw
Vic from OH
The company changed the formula and now my hair feels like straw. The white orchid extract helped my hair the new formula does not. Will not buy again
I am a guy and it's great on my back hair
Matthew from Portland, OR
Awesome on my thick hair on my back.
Recently dyed my hair!
Val from Jonesboro
I've read many bad reviews on this product and was honestly scared to even try it.. but I did and I'm glad I did I'm not sure if some people aren't sure how to use sulfate free and silicone free shampoo buts it better for colored hair and I just recently got my hair colored so I thought I would give it a try !! A lot of people said this didn't leave their hair feeling clean.. but for me it worked . When I use these types of shampoos and conditioners I wash my hair twice with the shampoo the first shampoo I think of as a pre wash getting most of the oils out and it doesn't lather very well the first time the second time you will get a great lather and it will clean out the remaining oils and dirts from your hair!! I let the conditioner sit for about 3-5 mins that way it can soak in I also want to say I use cold water on my hair !! If you wash with shampoo twice and let the conditioner sit for a couple minutes you will achieve clean soft hair I am not a professional this is just what I do when I use sulfate free products and I honestly just like buying shampoo if you haven't gave this a chance or have and It didn't work I recommend try using this in these ways to achieve a good outcome!! I love this product and would repurchase it!!
Going back to the store!
DisappointedBuyer from undisclosed
Do not purchase this product, I will be returning if they allow me to! I purchased this product thinking, "Nexxus is a good brand!" After coloring my hair professionally for the 1st time, I wanted to make sure I got the "good stuff ". After the first wash I knew something was off, but thought well maybe my hair isn't used to this new shampoo. After using a total of three times (every other day) my hair was left greasy/waxy and looked terrible. I finally looked at reviews and saw I was not the only one! I'm hoping this awfulness will wash out and I will not use again!
No a from San Luis Obispo
I've never used a shampoo before that refuses to rinse out. I scrubbed and scrubbed it out and my hair still feels incredibly greasy. And I don't mean just a little but it feels as if the shampoo was still in my hair. I absolutely can't stand that feeling especially when you have thin hair.
I would buy again
Jt from Philadelphia
Tmg from Houston
Works so well
MY HAIR SMELLS GREAT RIGHT !!
BRENDA JONES from undisclosed
i LOVE THE SAMPLES OF NEXXUS COLOR ASSURE SHAMPOO & CONDITIONER I GOT IN THE MAIL. MY HAIR STYLED EASILY, FELT SMOOTH TO THE TOUCH AND SMELLED GREAT. I TOLD MY MOM TO TOUCH AND SMELL MY HAIR. WHEN I TOLD HER IT WAS NEXXUS COLOR ASSURE SHE BOUGHT BOTH SHAMPOO & CONDITIONER AT HER SALON. THANKS NEXXUS.
Great product if you use it correctly
Chris from Utah
I can see why a lot of people would hate this product if they used it incorrectly. Shampoos that have no sulfate or silicones feel like your washing your hair with gel. I have used a lot of very expensive shampoo/conditioner brands and this delivers similar if not better results. I would google "how to wash your hair with sulfate free shampoo" to get the best results.
Saved my hair.
Steph from Saginaw MI
I recently cut and dyed my hair. It was horrible due to the bleach. I used the shampoo/conditioner and my hair was immediately softer then before. My coworker even complemented the softness.
I also posted this under the shampoo section. One difference with the conditioner is I noticed it made my scalp kinda greasy so I try to avoid that area.
Weighed down hair
Jasmine from Princeton West Virginia
First use weighed down hair and made it look super oily, tried using for a few more weeks and it still looked horrible.
I would buy it again
Nucci from Chicago
Love this product!
It Is OK!
SSmith2022 from Illinois
I recently purchased this shampoo for my relaxed hair. I used the Replenishing shampoo and Humectress conditioner by this brand prior. They worked well together but I wanted to try a shampoo without sulfates. I do not have colored hair by the way. I had to use a lot of product to lather and the consistency was more gel like. Light refreshing smell. My hair was soft after rinsing. I have fine hair and do not have much product build up. So I found this shampoo to be decent in regards to cleansing my hair. However, there was no wow factor with this. Just a normal gentle shampoo unlike the replenishing shampoo. I could see and feel a difference in my hair regardless of it containing sulfates. Also, this shampoo does not pair well with the Humectress conditioner either. My hair was slightly tangled and required a leave in conditioner. I guess the conditioner only works well with the replenishing shampoo. Disappointed with the overall results.
Betsy1 from undisclosed
I dyed my hair blue and I wanted to keep the color for a while so I bought this shampoo. I don't know if the water should turn blue when I wash it out. I've used it a couple time but I think it's stripping the color. My hair looks green know. I don't know if I'm using it right. It smells nice though.
Cassandra from Tulsa, Ok
I love this shampoo. Really works to hold and lock in color, works wonder's for RED hair color. ❤
listen to the reviews!!
LunarViolets from Indiana
i bought this thinking nexxus is a great brand so ill give this a shot. i ignored the reviews. DO NOT IGNORE THE REVIEWS!! it took me 45 minutes to finally feel like i had gotten it all out of my hair. after drying i now have these weird gross scaly flakes and like buildup thats just disgusting. i have no product in my hair and have never had this issue with any other shampoo not even Vo5. legit dont buy this its a waste of money. im returning mine tomorrow. gross.
Taytay3341 from undisclosed
I have used other Nexxus shampoo before and I have had no issues. When I saw that my mom bought this particular formula I gave it a try, thinking that this would be a good product since my hair is colour treated.
My first time using it in conjunction with the conditioner, I thought that I had not washed out all of the shampoo/conditioner thoroughly. My hair was very oily and stringy. I tried it again, thinking that the problem was my user error. It turns out that it wasn't my bad, and the second time I used it I had the same results. It leaves a residue in your hair and makes it look very greasy and disgusting, as though you haven't washed your hair in weeks. I am not the only one who has experienced this issue, as I have read reviews similar to mine. I will not use this product anymore, nor do I recommend buying it.
TO THOSE GIVING THIS A BAD REVIEW-READ!
Nay from USA
This shampoo contains a gentle formulation which includes NO sulfates. That means it doesn't contain a surfactant (a foaming agent) which is gentle for color treated hair. Most shampoos that contain sulfates are too harsh for color treated hair and usually strip the color. I read a lot of people stating that "it doesn't lather" or "it doesn't foam" and so on. No kidding! It's not supposed to and it even states on the bottle "no sulfates". This is a good gentle shampoo that does what it says. One doesn't need a harsh "lather" to clean your hair or scalp. Educate yourself before leaving unnecessary scathing reviews.
DonnaGayle from Independence Louisiana
waste of money
Tay from Newport Beach CA
This shampoo and conditioner combo makes my hair feel SO disgusting and greasy. Almost like a waxy material and nearly impossible to style. I really wanted my hair color to last longer so I was only going to wash twice a week with a color safe shampoo but this shampoo and conditioner makes me feel like I have to wash my hair again right away. So upset that I spent my money on this after already spending a lot of money on my hair coloring.
Messed up scalp
Purple girl from Baltimore Maryland
Experience this shampoo damaged my scalp really bad. If i could give it 0 stars I would. I have been bleaching and coloring my hair dark purple for almost a decade. I have always gotten complements on the healthy look of my hair. I limit how often I wash to about 2 times a week tops and use very little product. I changed to this shampoo just to give it a shot. I understand that there would be very little foaming which I was used to. About a month and a half after using this product I am always greasy even right after I wash my hair. Now I have thick deposits of waxy stuff on my scalp that have started to crack and bleed. I have NEVER had this problem in my 32 years on this earth. I am now going back to my old shampoo after detoxing my scalp and tossing this out!!!
Left Gross Residue
Laur from Ohio
I don't typically write reviews, but if I can save someone from wasting their time with this product... I will. I purchased this after getting my hair colored, I noticed shortly after my hair both felt and looked greasy. The only difference in my routine was this shampoo. This is saying a lot - I don't get greasy hair. I can not wash my hair for 3+ days and it still looks pretty good. I have naturally thick hair with a lot of volume. This shampoo made my hair so greasy it looked like my hair was actually wet or gelled down at the roots. Even my husband made comments that it looked like I hadn't showered and that my hair felt gross, when I had showered that morning. It was honestly disgusting, I've never been so repulsed by a product before. Save yourself and spend the money elsewhere.
Whit1201 from undisclosed
I have been using Color Assure for years and I loved it. My hair always felt great !You recently changed the shampoo formula and it is horrible ! My hair is flat and feels dry. It won't hold a style. Why did you change it? Who adds quinoa to shampoo? Can I also use it as a snack if I get hungry in the shower?
I will buy this product again!!!!
Bren from sacramento, Ca
used to use Nexxas shampoo & conditioner for colored hair b4 and was ready to switch to another great brand....love it as usual
Not for oily hair
Nancy from Dallas, TX
I really wanted to like this shampoo and conditioner set. It smells good. I have long, dark, fine oily hair. After using this as I blow dry my hair I can feel my roots are still super oily and smells dirty and it gets worse throughout the day. If I repeat the shampoo it helps but still oily. This would probably be good for someone with dry roots and looking for a super gentle cleanser. I had the jumbo size so I kept giving it a chance but unfortunately this will not work for me.