Rated 4.17 out of 5 stars
Most Helpful Positive Review Please don't ever stop making this!!!
I've tried literally every product and home remedy for hard/well water under the sun in the past 15 years or so. It's kind of sad the amount of money i must've spent on shampoos trying to find a solution. No one else in the house has this problem but it gets to the point that I dont even want to wash my hair because it just feels dirtier when I do. I even got a shower filter and it works for the first like 3 days but the water is just so hard it doesnt do much after that. I've lived other places and my hair was perfect so I know thats the problem, so frustrating!!! This is the only shampoo i've found that actually works and it smells so so good please never stop making it, its my holy grail!
Most Helpful Critical Review NOT gentle for regular use in hard water!!
I have hard water and wash every few days. Old formula was perfect. Squeaky clean, drying as expected but not damaging.
This gave my hair little bumps. I have never had this problem. And I either accidentally left some in or overdid one section. It is actually damaged (very rough to touch) and my curl pattern is weaker. I had to cut it a bit shorter for the length to be even.
It also does not clean nearly as well; feels heavy on the hair and is difficult to rinse out. It is drying but still leaves hard water buildup!
Clearly this hasn't happened for everyone. I'd recommend going easy before you cause something you can't fix. I'm not sure the culprit ingredient and aren't usually one to ex things out black and white, and have read sulfates are fine when properly formulated. However, seeing as I have no way to know that... It's into the trash bin and sulfate-free for me.
Reviewed by 46 customers Clarifyig
Beth T from Plantation, FL
I swim laps in a chlorinated pool 5 days a week and this is one of the products I use to avoid straw like greenish hair. So far so good.
Yes, great product! Love it!
Madge from Champlin
I love the feel of my hair after using it, a mild smell , nothing offensive
Love this shampoo.
Poofywoofy from Kansas City
I use this once a week between regular washes. It always leaves my hair clean and manageable besides getting rid of the buildup from other products
Why mess with a good thing????
Blondiee from CT
Kenra pay attention! New formula is horrible. I have been a loyal fan of the clarifying shampoo for many years. It was truly amazing. This new stuff is awful. And the sparkles in it? (Mica) yuck!!! A clarifying shampoo is supposed to do just that. CLEAN your scalp. Why on earth would I want to put a glittery substance on my hair??? No thanks. Ill never understand why companies always mess with a good thing. Bring back the old formula!!! Kenra has lost me as a customer
Best clarifying shampoo - recommended by my stylist
Katie from Chicago, IL
I started using this product after my hair stylist recommended it during my hair trial for my wedding. I wasn't getting the lift that I wanted and she told me to start using this shampoo to remove excess build up. I use hairspray probably every other day and didn't realize how much my hair was retaining it. I scrubbed my hair with the clarifying shampoo the night before my wedding and had an amazing style with lots of volume - I have been using this weekly ever since!
Magic from Idaho
I am SO SAD! Like other reviewers, I LOVED the old formula! This just doesn't leave my fine, color-treated hair clean like the previous version did. After years of purchasing, I will be returning the newer version, and trying out a different brand. You have lost my business!
if it ain't broke, dont fix it
cclark from NC
once again a Kenra product I've used over 10 yrs has been change. as soon as I opened the bottle the wonderfully clean grapefruit smell wasnt there. then I used it. ugh. my hair did not feel cleansed as before & smelled bad. kenra you better hire someone else to make suggestions because I just got rid of mine & will tell everyone I had encouraged to use your products in the past (& its alot including a few stylists), to find something else. back to Redkin for me.
"If It Ain't Broke, Don't Fix It"
Karen from Fredericksburg, VA
I've been using the previous version for YEARS; I was so disappointed when I realized they changed the formula. I loved the way the older version clarified but was gentle on my fine, thin & highlighted hair. & the scent smelled of fresh, clean grapefruit.
Of course I just bought 2 bottles of the new version. I'm so bummed. 😢
This new version dries out my hair & leaves it tangled. On the hunt for a comparable clarifying shampoo like the old version.
I would buy this product again
Rachel from Chicago
I have fine shoulder length highlighted blonde hair. It gets weighed down the longer it gets and after a few days of product build up it becomes lifeless no matter what I use. If I use this maybe once a week it helps keep it clean/soft and bouncy
Recently Changed Formulation Is Terrible
Carrie from tampa, fl
I loved the old Kenra clarifying shampoo for my hard water build up. When I use the new formulation, I can't tell any difference in my hair. Totally useless for me.
The new formula is garbage.
Keepin it real from AZ
This shampoo used to be a staple. 5* all the way. Nothing like it. It was a clarifying and chelating shampoo. Gentle yet very effective. They ruined it with the new formula. I had radiation and lost most of my hair. The old version of this shampoo helped my scalp have the proper condition for it to grow back. Now, the new version made my scalp itch as it has known allergy inducing ingredients. Influ enster,etc is ruining products with + reviews for free items. They ruined a 5* product.
I would buy this product again!
Kendra Fan from Frederick, MD
I use this product to get product build up out of my hair after days of use.
Not good at all
maddy k from PA
I usually use nexxus but I decided to try Kenra because I've heard great things & these reviews were almost all positive. The shampoo smells good but thats about all that I found good with it, as I was lathering it i felt my hair getting hard and tangled. Washing it out it already felt dry as dirt. I dont have damaged hair as I don't use heat products so I'm not sure why it felt like this. I had to use a good amount of conditioner just to get it to be semi okay feeling. Guess ill be going back to nexxus after all!
Works like a charm!
LP from Philadelphia, PA
This stuff WORKS. I didn't understand why my hair felt sticky and looked greasy even after a wash. I realized it was product buildup and immediately went to Ulta and found this. I lathered, rinsed, repeated and my hair was good as new!! It looked and felt clean, the color bright and refreshed. I'd instantly recommend this to anyone!!
Loved this product!
Lsteve from Rochester mi
I lived this shampoo! It had a great lather, didn't have to use a ton, my hair was literally so clean and clear of residue it was squeaky clean. I needed this before a Brazilian keratin treatment and I am telling you everything cane out better than my $400 salon Brazilian ( you need a purifying shampoo or keratin won't take! Highly recommend!
GREAT SHAMPOO !!!
Don't have one from Chattanooga, Tennessee
Very good shampoo removes hairspray build up ,great for oily hair and very good for people who only shampoo once a week leaves hair squeaky clean .
Makes hair clean and soft
Devon from Ohio
I have wavy long hair and follow the curly girl method. This is part of my routine. Most days I use all natural cowash, but residue builds up after awhile. I use this twice a month and it really cleans hair and scalp nicely. This is my third bottle and I'll be coming back for more. You don't need a lot to get a good lather.
Lauren B. from Chicago, IL
I've tried everything to get rid of the oily heavy feeling after I blow dried my hair and this was the only product that helped. I switched shampoos/conditioners and used dry shampoo to try and get rid of the oily look and feel my hair had after I washed and dried it. After reading reviews on this product, I decided to try it. I washed my hair twice with this shampoo and used joico conditioner, and now my hair is stunning! It's so soft and clean.No more oily look and feel after washing and drying my hair.
Stefano from MD
Gets hair really clean. No residue.
Oily to Salon Quality Hair
Kelly from California
If your hair is holding too much oil no matter how much you shampoo and scrub, this is for you! My hair was holding so much oil and product no matter what I did. I shampooed twice in one shower with this and my hair feels like I just walked out of the salon! LOVE.
Leaves hair clean clean
Shelly from Miami, Florida
I used this product to really get in there and clean my scalp i order to have a clean surface to apply so growth products. This shampoo does the job !
Changed the formula and scent
Healeygal from Detroit
So disappointed that Kenya changes the formula and scent of this clarifying shampoo. It's so harsh now — thanks to sodium lauryl sulfate. Plus it used to smell like fresh grapefruit now you can only smell a hint of grapefruit covered by perfume. I returned it.
Great shampoo to fix build up!
Mom of a Tween from Quakertown, PA
My young daughter was having difficulty getting all of the build up out of her hair...specifically the scalp area...she used this shampoo one time and it eliminated all build up. We will definitely keep this on hand at all times.
Denise from St. Augustine, FL
I bought this shampoo to prep my hair under my hair stylist's advice to use a clarifying shampoo - I'm growing out my hair color & going natural. The shampoo made me hair so shiny! I've used it twice (two latherings per wash) and I've noticed the old color lifting a little so the white & silver hair growing in really sparkles. I definitely recommend if you already have natural, undyed hair and if you're getting ready for highlights & color.
Works well for me!
June from Nebraska
I live in a rural area with hard, mineral-dense water. I also have fine, blonde, highlighted hair and multiple chemical sensitivites. I started using this shampoo 5 yrs ago to help remove the mineral buildup and dullness left by my shower water. I use it every-other day and it seems to work pretty well, although I think the formulation has changed a time or two in the last couple years. Can be drying, but when used with a quality conditioner, my hair feels & looks healthy & shiny again!