Product Reviews Rated 3.45 out of 5 stars
20 Reviews
Most Helpful Positive Review Nice product Like the titianum plates on this straightener gets its smooth in one pass better than the ceramic version. Finally it has an auto shut of after one hour and also like that it remembers the temperature you had it on after you turn it off so when you use it again it's already set on the temperature. Highly recommended this iron.
Most Helpful Critical Review Broke in less than a year Unfortunately I didn't find the receipt to make a claim before my 1 year warranty ran out as my flat iron broke just before the deadline. I took really good care of it and the temperature settings a lit up and kept flashing and it would not heat up at all. It had previously worked wonderfully up until then. I contacted customer service and they said there was no repair department to help with my problem. I had purchased a hair dryer before and that had electrical issues and stopped working as well. I will not waste my money on Farouk products again.
Reviewed by 20 customers Singed my hair on lowest setting 1
Lori from Florida
I have owned several Chi products but this last one has completely destroyed my bangs. I have side swept bangs and the last time I used it, it singed them! I use redken heat protection for 450 degrees, I have the straightener set on 350 and it still singed my hair. This has been the most terrible straightener I have ever owned!!!
Love it! 5
makeup lover from Neverland
This is a great straightener. I use it everyday. I definitely would recommend buying one!
Fried my hair, returned it 3
DaniC from Hampton, VA
I always heard good things about the Chi line so I got this. big mistake, it essentially fried my hair. I had to do a ton of treatments after to bring it back to life.
Don't bother 1
G from Fayetteville, NC
I was a Chi customer for years and always satisfied. Purchased this flat iron after my flat iron of 10 years broke. This model broke within 4 months and they're customer service wanted me to mail it to them on my own dime and provide proof of purchase. I need a flat iron daily so I was unwilling to wait that long for them to mail me a new one, which would most likely break again. Plus after 4 months, I no longer had proof of purchase. I'm no longer a Chi customer.
Too soon? 5
Mrs.C from Florida
I had a chi for 7 years...7 YEARS...I should have had more time together but my toddler broke it...by dropping in the full tub... it was a murder in my house. I loved that straightener and was torn about getting a new one so soon cause I didn't know if it would live up to my First. But gave in and got this one (cause it was pink...) and it was love at first straighten! Heats up way faster than my old one and is super light weight by yet still attractive. Can't wait for 7 more years with this one! Maybe longer < 3
Returning 1
Kelly Ann from Memphis, TN
I've had a Chi for 10+ years. I'm not sure which style it is. I ran to Ulta and purchased this one! The sales associate reccommended this one for my long thick hair. It took an extra 10 minutes to fix. I'm returning this product. I loved how it made my hair shiny and smooth.
Chi flat iron 5
Ro from Ohio
I use this product daily... it's my go to must have product
Well worth the money 5
Breanna from Boston, MA
I had a CHI iron for eight years before purchasing this one. That's how long they truly last. This one is incredible. It heats up quickly, and when doing my hair it doesn't feel damaging at all. My hair is smooth, soft, and shiny. I'm a flight attendant so i absolutely love the carrying case it comes with, it is perfect to put in my bag. It also comes with some heat protectant which smells and works great. Don't think about buying a CHI. Just do it! It will last you almost a good 10 years and is well worth the price. The picture attached is from when i used it before a Taylor swift concert. My hair looked great all night long!
I would buy this flat iron again. Great price 4
CeeCee from Land o lakes, FL
Keep hair straight after blow drying
Worth it 5
GG from Minneapolis
Heats up fast. Runs smooth through hair. Lasts all day.
Great Flat Iron 5
Cheryl from PEORIA, AZ
I love how quickly this iron styled my thick hair and my hair glides easily through the flat iron leaving my hair so soft and shiny! And I love the long cord and the pouch to store my flat iron in when not in use and for travel. I love this Chi!
Pulls hair out 1
Bre from Pittsburgh
I've used this straightener 2 times and it is terrible!!! It has pulled so much hair out, it took forever to straighten my hair and did not control the frizz. My last straightener was a chi and I loved it worked for years!
Broke in less than a year 2
AZGrl from PHOENIX, AZ
Unfortunately I didn't find the receipt to make a claim before my 1 year warranty ran out as my flat iron broke just before the deadline. I took really good care of it and the temperature settings a lit up and kept flashing and it would not heat up at all. It had previously worked wonderfully up until then. I contacted customer service and they said there was no repair department to help with my problem. I had purchased a hair dryer before and that had electrical issues and stopped working as well. I will not waste my money on Farouk products again.
It's great 5
Jackie from Utah
Great
I am very satisfied with this product. Worth it to buy. 5
MB from North Port, FL.
I love it!, heat setting, doesn't take long to heat and very easy to use.
Don't buy! 👎🏼 1
KL13 from Houston, Texas
I hate this straightener!! It pulls my hair out. I stopped using it and bought the pink hot tools straightener and I love it!!!!!!!
Tangled Cord :( 2
Tishadm from Wichita Falls, Tx
Daily use
Not Worth it 3
Anonymous from New Mexico
I had to do multiple passes on my hair and it still didn't straighten. I was just burning my hair. Keep in mind my hair isn't curly just a bit wavy.
Great straightener! 5
Melii from Austin tx
I am in love with this. I have such thick hair so finding a straightener that will actually keep my hair straight can be a challenge.. and this one accepts that challenge! 10/10 recommend :)
Nice product 5
Brianna from Montana
Like the titianum plates on this straightener gets its smooth in one pass better than the ceramic version. Finally it has an auto shut of after one hour and also like that it remembers the temperature you had it on after you turn it off so when you use it again it's already set on the temperature. Highly recommended this iron.
