Rated 3.97 out of 5 stars
Most Helpful Positive Review So Far So Good
I wish I could give this 5 stars but I do have one complaint -which is mostly operator error ;) I love the durability of this product, yet it is not so heavy. Smooths hair fast! Especially thick and curly hair and you can use it to curl or add a nice wave! But... my only problem is the temperature setting. You can't just plug it in and click on and go do something else waiting for it to heat up. I know, my fault! You have to ALSO select the desired heat temperature each and every time when plugging in. It doesn't have an automatic memory setting. But I know, I just have to get used to that extra step!
Most Helpful Critical Review 2 Stopped Working Within 12 months
I bought this exact straightener last year on black friday. 6 months later, to the day it stopped working properly. One set of plates would not heat up. The LED light kept flashing and would not turn solid. I went to the store I bought it and they told me that they did not carry this one anymore. And they could only offer me $10 when I paid almost $80. I was under warranty so I sent it to the manufacturer and they sent me a new one. 6 months later, which was this week, it stopped working. It will not heat up and this time the LED light is soild and will not flash. Neither one of these were damaged. I do not recommend buying. I have to go buy a different brand today.
Reviewed by 133 customers I would buy it again
Pooh from Cape Coral, FL
I loved I could set the heat temp. on it. Made my hair very smooth.
I would not buy this flat iron again.
LynLa1206 from IN
This was a huge disappointment. I was expecting a much better outcome, especially considering the price. It has snagged and ripped out my hair everytime I use it. I will never waste money on another chi product. It will not curl anyone's hair at all, it grabs the strands and stops gliding. The plates don't seem to be non stick. Straightening is a lot better than curling, but it still drips out hair and hair does not glide through straightener.
Tiff85 from Shortsville, ny
I bought it during the hair event because my old straightener had finally died after 10 years. This straightens my thick & wavy hair but not for long... by the end of the day my hair is poofy with frizzy ends. Sad I couldn't find my old brand cause this just isn't cutting it. If I had paid full price I would be returning it but I'll keep it as a back up cause I'm on the hunt for a new one!!!
Carmen from Nebraska
I have long (to my butt) thick wavy/curly hair and this straightener does an amazing job of straightening my hair. It leaves it shiny, soft and manageable after. I set it to the lowest heat possible to the job so it doesn't fry my hair or ends.
lovebubs18 from Edgewood MD
Heats up quickly. Works great.
Chi does it again
Laura S from Binghamton, NY
My chi officially hit the bed after 8 years and when I saw this particular one was on sale for 50% off I figured I'd give it a shot..so glad I did! Works amazing, I love that there's a traditional cord on this and not a reset button you have to press each time you plug it in..also super convenient that it came with a zipper pouch for travel as well as iron guard spray... praying this one lasts just as long!
I love this product! I haved used Chi for 11 years!!
Cheri from TX
I had a Chi iron just like this for 11 years. It was still going great, but my son's dog chewed the cord. (It wasn't plugged in thank the good Lord!) I bought this to replace it and I'm still in love. I won't use another!
Wouldn't buy this again
Not worth it from Victorville ca
My 20 dollar straightener works better. I straightened my hair and in a couple hours its just nappy. It doesn't work for my hair I have thick curly hair.
It's a yes from me dog
Courtnay from Tampa FL
I bought this because it was on sale a few weeks ago and YES I AM HAPPY I DID. I have never owned a chi I had some cheap straighter from 2007 I was holding on for dear life to. I finally threw that in the Trish to upgrade to something better. This is great. It does heat up in about 30-45 seconds. Very smooth through hair and really doesn't skip at all. Did not notice breakage or pulling of my hair either. This is just a trusty good tool that gets the jobs done.
I've had this bad boy for 7 years.
Nat from New Jersey
this flat iron has been the longest thing I have ever committed to in my life. it out lasted my marriage, my 20's, two degrees, and i've lived in 3 different states since owning it. I bought it on a whim in 2013, and here we are. I'm also a serial shopper, and everytime I even consider browsing other flat irons I realize I have theres no need to shop around because I have a good thing at home. Buy this, I promise you won't regret it.
Excellent flat iron
Jen from Nyc
I am very happy with this product. It makes my dull hair look amazing. No burning
I bought this straightener 11yrs ago..
Tay A from Denver CO
And I am just now having to replace it. It has been well worth the money. It actually still works just fine but because I have dropped the cord so many times, the end is breaking apart and i have difficulty plugging it in now. 11yrs people. 11! And it still heats just fine. I will say, my hair isn't difficult. Wavy, bit frizzy. But still, incredible it lasted this long. I will be replacing it with the titanium version. Well see how it goes. Highly recommend.
The best straightener created
Kassy from Phoenix, AZ
I have used this same brand for the last 10 years. I love how well it works and how long it's lasted. My last one I had 10 years. I would buy it over and over.
I would buy this product over and over again
KristinaK from Toledo, Ohio
This is my second CHI straightener I've owned. Had my old one for 2+ years. Still going strong. Only got a new one to give my old straightener. She has similar hair. Cheap Retail stores straighteners don't get her hair straight. As it is expensive, they price is definitely worth it. Temperature control, maybe my hair super straight. Definitely light weight compared to my old straightener. Would purchase again.
Brit from Laramie
Seriously love this straightener! The one I had just took so long to use! I have thick hair and I have to straighten my hair in sections! This does it in half the time! I love how easy it just glides. Not to mention that it doesn't pull or snag any hair in the process!
Really nice hair iron
Reiimeza from VA
I loved it but one of the plates stopped working after two Yeats of use.
Don't buy this iron/Didn't last a year
DS from Liberty MO
I've had this iron less than a year. The iron turns itself off every time I put it down. This has been going on for several months. Every time I set it down I had to turn it back on. Today it wouldn't even stay on after I turned it on. Big waste of money.
Works great to straighten or curl!
Cindy from Houston
I love this flat iron because I can select the temp I want and use it to curl or straighten my naturally curly hair! Bought one for me and my daughter during the Gorgeous Hair event!
Amazing Worth The Price
Gaby from Los Ángeles
I needed to replace my 6 year straightener. My sister bought this brand back in December & let me use her one time. I completely fell in love with it. It heats up quickly, leaves hair skinny & smooth. It's worth the price. I bought it when ulta was having its sale and it was a super deal. Got the straightener, case & heat protector spray and I would repurchase again. Worth every penny.
M from MA
My $20 straightener workd better
thick wavy to stick straight!!!
TJ from Las Vegas
I used to use a 1.5 inch barrel curling iron to get the wave out but then it broke down. I saw this was on sale and took a chance on this straightener and I was not disappointed. I used 370 on my thick wavy hair and it became so silky and not one kink the whole day!
Love it!!! Best flatiron I have ever used
JenOman from Phoenix AZ
Super happy with this purchase
Heats up fast
Beautybuys from Washington
I've had this for over a year now I've just noticed how my hair gets randomly stuck on the plates so annoying. But heat wise is good. I've straightened my hair many times with no problem. I have thick wavy hair
LOVE IT! Heats up quickly.
Jules from Wisconsin
Worth the money
Not what I was expecting...totally INeffective
Ellegirl from Pennsylvania
I never owned a Chi but heard so much about how great their quality was! My last straightener was Hot Tools and it died after 2 years, so I wanted something that would last. However, this straightener DOES NOT make my hair feel that way. I have short thick hair, but it takes me FOREVER to straighten it...almost the same amount of time it took me to straighten when I had long hair! It doesn't seem to heat up well, and even though it's on the highest heat setting, I still have to go through the same section of hair multiple times. Also, although it doesn't pull my hair, it gets "stuck" on it and creates kinks. Totally ineffective, will be returning.