Rated 2.07 out of 5 stars
Most Helpful Positive Review Silver bottle was empty BUT the company is great!
- This stuff WORKS (be careful where you put it!)
- My silver tube was empty like lots of others.
- I contacted the company directly and they sent me a brand new kit with overnight shipping.
I purchased this product to try because like many of the 90s babes out there, I had my brows plucked WAY too thin as a teenager and now I am dealing with some thin patches. The first set I bought, the silver bottle was empty and the brush gummy. I took it back the next day and exchanged it, same thing - silver bottle was empty and the brush was crusted over. (EW.)
It wasn't worth the effort to go to back a 3rd time and have Ulta order me a new one directly so I just used the brow gel. I definitely noticed a difference and had some hair pop up where they hadn't grown in years (hence, watch where you put this stuff)! I was still tiffed a month later about not getting to use both pieces and wondered if my results would have been even better so I reached out the company directly though their customer service number on the Lashfood website.
The woman on the phone guessed my complaint before I had even finished and offered to overnight me a brand new kit. I said: "Yes, please!"
Looking forwards to see what kind of results I get by using both products together!
Most Helpful Critical Review Feel duped even though this was cheap
Similar to the most recent post here, the silver bottle was completely empty with no product since the moment I opened it. The black bottle with the brush has plenty of product though. Also, I didn't realize that this is focused on brows and thought the gal at Ulta told me that one bottle was for eyelashes and the other for brows, which made me so excited and led me to trash all packaging and the receipt as soon as I got home (since it was such a good buy). Then, once I realized one bottle was empty, I figured that I at least have the other bottle of serum even if it's meant for brows; now just realizing all I have is a tube of clear brow gel.
Not worth the effort to try to return opened bottles without packaging when the whole thing was less than $20. But I wish I had known that this was not for lashes AND that they actually gave me the product I purchased.
Reviewed by 46 customers Not will buying this again
Karlita from Florida,Plant City
Was dry ,both pieces. Not good. Will not buy this again.
Superior formula. Simple to use.
Jolie from Nevada
Sweep on and go! Gives a clean, pretty, natural look to brows!
I wouldn't buy this product again
K from Illinois
I like the original tinted brow food. This was very cheap. I don't think anything came out of the bottles. Will not buy ahain
Dried out when it came
Ixchel from Albuquerque NM
Could not even use. It was dried out right out of the package.
no i would not. plus this is the 3rd time im writing
joy from new york
i purchased this product as well and i see others have had the same problem. the serum empty, gel tube had product.
Josy from Sayville
Every single time I bought the silver bottle was empty I got lucky 1 time and it had a bit that last twice it's pretty expensive to buy and to have no product was very disappointing
Not hardly any product.
budget from abilene, tx
Near empty applicators so couldn't see if would work/ help. really disappointing.
Got to use grey bottle for 2 nights
Ash5749 from Florida
After two days of using this product I could tell a big difference. Sadly, just like everyone else the bottle seemed to be empty. I'm not really understand why a company would let this happen especially since this is obviously a common problem. I bought this in store so I did not know this would be a problem. I don't recommend this product. You can see results with this product, but that's IF there even is product for you to use.
I will not buy this product again
Annette from Glendale, WI
There wasn't any product in the first tube I purchased, I exchanged it were I bought it for a new tube and there was just enough product in the tube for two applications.
The lash enhancer was an empty tube. I would never buy this
Maria from Nj
It was empty and I didnt have the receipt to bring it back
Bought this and the silver bottle was empty box had 1 bottle
ambnick from Surprise, SZ
I only had 1 bottle in the box and the one I had was empty. I will never buy this product again.
EB from Grand Rapids, MI
When I received this product, like many others, the silver bottle was completely empty. I contacted Browfood's customer service and they were amazing! They sent me a free full sized product and IT WORKS AMAZING! I am blown away at the customer service. They out-did themselves.
Scam - Empty!
al from Bowling Green, KY
I'm not sure if this product works or not because I didn't get to try it...the silver bottle came completely empty and the "clear" brow serum was yellow so I think it was old. I thought I was finally finding an affordable brow serum but instead I was just disappointed.
The bottle I purchased was completely empty!
DD from Louisville, Kentucky
The brow nightly serum bottle was completely empty and the wand was dried out! Had to return purchase....
Empty and Possibly Old Product
Natalie from Cleveland
I bought this in store a few months ago and the gel was yellow (it's supposed to be clear) so I'm not sure if that was expired or what was up with it but it seemed sketchy. The serum was COMPLETELY dried out so I returned to the store and the associates there were cool about it. I then ordered it offline about a month later and the gel was a little off colored but not that bad and I got about 5 uses out of the serum before it was empty. Personally I use the serum on my top and bottom lash lines only and not my brows. I contacted the brand on their website and they are sending me a new one free of charge because of my problems. If you had this happen I would recommend going on the lash food website and emailing them. Also maybe if more people call them out on this they will actually fix the problem. On the positive side the product does work and I've noticed a difference in my browns and lashes while using this and that's why I take the risk buying it. If these didn't come empty I would 100% recommend this.
don't waste your money on this SERIOUSLY
Alexa from TN
i read the other reviews saying that the silver bottle of the brow enhancement came empty, but foolishly thought that it wouldn't happen to mine since ether other reviews had been posted awhile ago. Unfortunately, I had the same thing happen to me. The silver bottle had pretty much nothing in it. The brow gel was good at least, but honestly I would don't even waste your money on this product. Definitely wouldn't buy it again.
Completely dried up when I opened it up to use it!!
Beda from Seattle
Was excited to try this. I opened it up to use the night one and found out it was completely dried up. If I could give zero stars I would.
Magatron128 from Chicago IL
I purchased the Brow Gelfix separately, not this kit. However, I wanted to share my findings because I think it could help others prior to purchasing. This brow gel is made for thick, bushy brows. Ideally for individuals that put very little product (brow pencils, pomades etc) in their brows to fill them in. Personally I have very sparse brow hairs towards the middle & end of my brows. I used both brow wiz & dip brow to create my brow shape, arch & tail. Because I have to basically construct my entire brow shape every time I do my face, I need a brow gel to keep whatever hairs I might have in place, & within my drawn on brow (to keep with the illusion that my brows are thick & full, ya know what I mean?) This formula is quite liquid-y & would often cause the dip brow to slip & slide outside of the brow & across my face. Also the spooley applicator is quite rough & has scraped product off of my brow as well. The formula is somewhat shiny & kind of gives away where my brow hairs are & where it's just makeup (which is the opposite of what I'm going for). All in all, this isn't a bad product but it doesn't work for what *I* need it for. Like I said before, if you have full, thick, bushy, even curly brows, I think this would be great for you to just comb through your brows & call it a day *BUT* it's a no for me, dawg.
There was no product in the tube
Maggie from Texas
I bought this the other day because one of the associates recommended it. I told her I was interested in revitabrow and Grandebrow which she said they didn't carry/have. I just started using it and noticed the pm one didn't have anything in it. The am one barely has anything I had to shake it upside down to get something out. I thought I was just missing something.
Nik from Pa
I bought this product and when I got home and went to use it the product was there was no product in the bottle it was literally empty so the next day I drove 40 minutes to the place I bought it to exchange it for a new one and guess what the new one I exchanged it for was empty also luckily the place I purchased it from gave me all my money back and I decided to purchase a whole different brand since it doesn't seem as this brand seems to have any bottle with product in them
Shelly from Bartlesville, Oklahoma
I purchased this on 8/24/19 went to use it that night and the bottle was completely dry, exchanged it on 08/25/19 for another box after going through the 3 that was on the shelf I found ONE with product in it or so I thought..... I got home and used it on one brow and that was it no more product. I have emailed the brand directly and I haven't heard anything back from them🤷🏼♀️ I would definitely not recommend this to anyone.
G from Bryan, tx
This product is AMAZING. It works great and has definitely made my brows grow back in. My brows are no longer thin....they, look so much better fuller
No product inside
Lola from New york new york
After reading some good reviews i wanted to try it. My eyebrows and hair is a mess after having a baby, so i wanted to at least grow back my eyebrows, upon receiving this i was excited to try, the grey small bottle was empty. Tried to exchange at a ulta near me they said to contact company because they're all like this.. so far i have had NO LUCK!
Empty bottles?! What's the point, shouldn't sell...rip off
DJ m from Texas
Bought the Full Size Gel
Natalie from Cleveland, OH
So far this has lasted me almost 10 weeks and I can see results. I decided to use the serum on my lashline instead of my brows and it's working wonderfully on them. I decided to buy the full size gel because I also notice my brows becoming thicker. It claims to start working between 4-8 weeks and I 100% agree with that. I purchased the lashfood starter kit today and I can't wait! I only put this on before makeup and use castor oil at night. I apply the gel to my brows and the serum to my lashline then do my face makeup so it has time to dry down. Then I put on my mascara and brow pencil and go over my brows with the clear NYX brow gel. I really don't find this gel to hold my brows in place, but I bought it for thicker brows and it has been working for that. I have super sensitive skin so it is probably is just me and not the product, but sometimes the eyebrow brush makes the skin under the thinner part of my brow a little red, but it fades by time I'm ready to leave the house.