Rated 3.67 out of 5 stars
Most Helpful Positive Review The Greatest Acne Cleanser Ever.
I have to say I have tried them all. Years of having sensitive skin with less than moderate, but more than mild acne and I never was satisfied or felt comfortable with my face. I tried every product line in drugstores and even some department stores, and for maybe 2-3 weeks would start to feel confident I had finally found the right product, but then my skin would just go back to the way it had been. A friend recommended the Kiehl's brand to me and so, I curiously wandered into a store in Atlanta one weekend. I knew my skin required more work than just the regular Kiehl's moisturizing cleanser, and noticed the Blue line for Acne. A store employee was extremely helpful and assisted me in picking out this and the regular Blue herbal moisturizer because he said with my sensitive skin using all 3 would be too much. I have to say - it has now been over 2 months and I am still getting compliments on how great my skin looks. Within a week, I noticed dramatic results and I have never been happier with a purchase. I normally don't bother to rate products online, but I really wanted to share this experience with others. This is even a really great value buy, because for $21.00 the bottle lasts over 6 weeks, as long as you use just the right small amount to lather. I strongly encourage you to try this product and the moisturizer - you will not regret it.
Most Helpful Critical Review Was the formulation changed?
I have used this for years. My most recent order does not appear like the product I've been using -- instead of being a clear gel (as in the 2nd product photo on this webpage) it is a light brown lotion/gel. It does not work on blemishes nearly as well as the old product. I purchased 4 tubes of this and am disappointed that Kiehl's did not post on the website that this is a new formulation. I did NOT receive a free sample of this -- I paid for it with my own $, 4 tubes of it. The website to enter online reviews is displaying that I received a free sample regardless of what I enter.
Reviewed by 185 customers Good
MeVA from Va
I've only been using this for about 2 weeks and so far so good. I'm 40 with oily, acne prone and sensitive skin, I have not seen any major changes yet, some existing acne is clearing. But it has not made me oilier or broken me out, not drying. It's thick so a little goes a very long way. I use barely a dime sized amount. Lathers well. Skin feels clean and calm after use. I feel like the bottle will last a long time. We shall see.
Works well for sensitive skin!
Redrose4242 from Alexandria, VA
I have VERY sensitive skin, so I was concerned this could cause irritation, but I was pleasantly surprised! I've been using twice a day for a few weeks now and no irritation, it's got a nice cooling sensation and a good smell. I'm also seeing improvement on my blackheads! Overall I'm very impressed.
Christielovo from Memphis
I never do reviews but this product is totally worth it. Cleared my skin in like 2 days!
My favorite cleanser!
SkylarLucie from undisclosed
I've tried so many facial cleansers from drug store to high end and this is by far my favorite! I have a high sensitivity to Sodium Laurel Sulfate, which this is formulated without! It still lathers nicely though. I would highly recommend to anyone with sensitive skin who deals with acne!
Old formula was better
Jess1278 from NY
For any Kiehls loyal fans out there, they would have known the old formula is so much better than the new one. I have tried using this new formula for two years by trying it on and off. It simply just doesn't help with my acne. The old formula was my holy grail product and i swore by it, I am so disappointed that this brand always discontinued some great products which I love and adore. Kiehls left me with no option but to find another brand's cleanser because nothing else in their brand works. Really don't like this new product the texture is bad and doesn't foam up properly. I don't feel refreshed after using this product. It simply does nothing.
The Only Thing That Works!
SummerO from Ithaca, NY, USA
I have struggled with acne for years and years, and I have tried so many products, and the Blue Herbal products, specifically the spot treatment, work better than anything. When I break out, I am able to control my acne in ways I never could.
Change the Bottle
Sydney1 from MD
I love, love, LOVE this product. It seriously helped with hormonal acne and my skin is now brighter and clearer than ever. The only downside is the bottle. Product is constantly leaking from it and it is impossible to travel with. I would love it if the product could come in a jar or in a better, more leak proof bottle.
No as effective as the former formulation
Jake1132 from New York, NY
The new formulation of this product is not near as effective as the previous formulation. While the texture of the new formulation is nice, it does not work as well on spots.
IvaM from Croatia
All skin products I use are Kiehls and I'm mostly very satisfied but I have to say with this one I have zero effect. I started having breakouts and I'm really paying attention to use all the products as instructed but unfortunately I had no positive reaction for more than a month of constant usage.
Don?t be fooled! The formula has changed
JessVinVA from Richmond, VA
The old spot treatment was amazing and it was clear. This new formula is not good at all and it?s tan in color. Why do companies always feel the need to tweak something that is good. If it ain?t broke don?t fix it!
Skip this one
alexjohnjohn from Durham, NC, USA
I am sorry to say that I am disappointed in a Kiehl's product. The texture is nice and soothing the bottle is easy to squeeze. However after weeks of use, I don't believe this is very effective at treating my acne. The rest of the line is great and at least it didn't make it worse (I know we all miss the blue herbal moisturizer), so I would recommend that other customers use the rest of the line instead.
Cleared my Acne almost instantly!
gginamarie314 from Sewell, Mantua Township, NJ 08080, USA
I was SO impressed with this facewash. Within 48 hours, I and even my husband noticed that my face was visibly cleared, my acne decreased, and my overall skintone was less inflamed/pink. I've used lots of other face washes, (the ultimate face wash) and they weren't effective enough for my acne. So far, this has truly helped. I also love how it leaves my skin feeling "tingly" and doesn't over-dry my skin.
highly recommend for those battling acne!
Mimi7 from undisclosed
I started using this product a few weeks ago, and I am so presently surprised with what it has done for my skin. I feel like I have tried just about every product for hormonal and stressed-induced acne, and this one does the trick. It is certainly drying, like other reviews have stated, but I use a heavy moisturizer to stay hydrated and I don't have many issues with dryness. With bad breakouts, this cleanser dries them up and gets my face looking and feeling clear again. I love the refreshing scent and the texture as well! Thank you, Kiehls.
I wouldn't buy this again.
Erin Smith from Dallas, TX
I have been using this product for a week. I know a week isn't very long but in comparison to everyone else's reviews I don't think this is the one for me. My skin has gotten WORSE ! I thought it may be purging but no way! I cannot stand to continue to use this just to keep getting new breakouts! I get hormonal acne and I just don't think this is for me. I used the non-acne ultra hydrating wash *i think that's what it's called* I liked that, that's what I originally went in for and I was recommended to try this one since I had active acne. I think it is the ginger root that ruins it for me, as I've used another product with ginger root in it and also broke out bad. I'm done with this...
oneofthefew from undisclosed
Ineffective to treat breakouts- those I felt coming or current breakouts.
Worked Instantly and Stayed Working Throughout Life of Tube
ReginaW from New York
I?m a major beauty aficionado and pay a lot to maintain my erratic and sensitive skin. I haven?t used Kiehls products in at least 5 years. I tried this product by sheer chance because my usual face wash was finished and I can only buy it overseas. I was looking for something to tide me over without hurting my face till I could reorder my regular one. I knew I needed salycilic acid so gave this one a shot. Wow; what a God-send. It performed way better than my typical product that costs double the price. My face instantly stopped its mini breakouts and was so smooth. It wasn?t harsh or overdrying for me because I double cleanse with a gentle de-stressing foam cleanser. This product also takes off my makeup easily and you only need a little: I just bought my second tube! Love it. Thank you Kiehls - I?m back to you!
Love love love!
Momof4 from Florida
I bought this for my daughter who was having acne issues. She left it in my shower one day and I used it once then I was hooked. It's so refreshing and it doesn't over dry out my skin. We fight over it so much I just need to buy another one. Never get rid of this one!!!
The only Salicylic acid product I buy!
Molls from Cincinnati OH
I use this to keep my face from feeling congested and help with hormonal breakouts. I love it, it's the only salicylic acid product I've ever repurchased.
I probably won't buy this again
Heather from PA
I didn't notice menthol on the ingredients list before I bought this. If I had, I wouldn't have purchased it. Menthol is bad for my skin, it really dries it out.
Best face wash ever!!!
Jasmine from Washington
I've been using for about 7 months now and it keeps my acne under control without being too drying. I love it so much!!!
Love this stuff!
CamoMom from Baton Rouge, LA
This face wash feels so good and really calms down my acne and stops new ones from coming. My skin will breakout immediately if I'm even a few hours late in using this in the AM & PM. Used to hate my skin now I'm confident even without makeup.
Works for me!
CamoMom from Baton Rouge, LA
Oily sensitive acne prone skin in my early 20s. Non irritating and only cleanser I use daily that has made a difference. Used to have acne all over. Great 1st step to my routine.
sunny toast from san diego
I have rosacea and my cheeks turn red with almost every single face wash. NOT this one. This reduces redness and inflammation. Totally recommend and it's a great value!
Dont change what's not broken!
Terri1 from Clark, NJ, USA
Why do companies have to change things that are working just fine. I JUST LOVED THE OLD BLUE HERBAL...I TOLD EVERYONE ABOUT IT! Then i ran out and bought the new Blue Herbal. Ugh! first of all it is a yellowy color...is that what its suppose to be? and it doesn't work at all! So sad because I am a big fan of all your products.
Bring back the old formula
MaryAbigail from undisclosed
Please please bring back the old formula this is just not effective at all like it was. The old one was so life changing for my skin please we all want it back.