Rated 4.52 out of 5 stars
Most Helpful Positive Review Highly recommended for everyday use
My hair is extremely dry and this is the best conditioning balm I have tried. I have seen a marked improvement in the condition of my hair since using this product. I have used this along with the shampoo for years.
Most Helpful Critical Review NOT the same great original formula
I was told by a Biolage rep that this was the same conditioner as the Ultra Hydrating Balm conditioner that I thought was discontinued. That conditioner was only one of two conditioners that "work" on my hair. Everything else seems to leave my hair frizzy, dull, and dry and breaking. So I was thrilled when they assured me that it was the "same great original formula", just in new packaging. The ingredient list on the Ulta site for the Ultra Hydrasource conditioner did match the ingredient list on my old Ultra Hydrating Balm container. But when I received the Ultra Hydrasource conditioner in the mail recently from Ulta, I saw that although most ingredients were exactly the same and listed in the same order, phenoxyethanol had been added pretty close to the beginning of the ingredient list in the Ultra Hydrasource formula. Not sure why Biolage had to add so much of a preservative in a formula that worked fine for years. I have to use the Ultra Hydrasource conditioner a few more times to see if I notice a difference. I used it once, and my hair does seem frizzier than normal and more hair seemed to break after I used it. I just wish the Biolage rep hadn't said the ingredients didn't change when clearly they did. Until I know for sure that the results are the same or close enough to the old Ultra Hydrating Balm formula, I have to classify this product as "No, I would not recommend this to a friend", unfortunately.
Reviewed by 483 customers disappointed
Hannah from pittsburgh, pa
giving it 2 stars because I thought I loved it at first. after using it for about 2-3 weeks (i wash my hair twice a week, at most) it started leaving a weird waxy film throughout all of my hair. it started to feel like I couldn't brush or blow dry it properly and felt gross. once i switched shampoo and conditioner it went away. unacceptable considering the price
Jessica from North Carolina
I have been struggling with extremely dry, frizzy hair for years, and this year it's been even worse. My ends felt like straw, my hair was constantly getting tangled and falling out and the only hot tools I use is a flat iron maybe once or twice a month. I've spent so much money just in the last few months on products that either haven't worked or made my hair even worse. I came across this in Ulta and decided to try it because it claims to do everything I need and the smell isn't overpowering. After one use of this and the matching shampoo my ends feel like silk, I can run a comb through my wet or dry hair without losing clump after clump. It may be a little expensive for shampoo and conditioner but considering how much money I've wasting trying to find something that works this is absolutely worth it to me.
Cgagnon from Nh
Very hydrating does not make my curly hair fluff up
Sophisticated Flower Scent
Kara from MI
I use the set and absolutely love the scent. I wash my hair at night and smell the scent. When I wake up my hair is smooth, my highlights look glowing, no greasy hair. My hair is oily prone so I use Hask Charcoal dry spray, comb it and my hair looks great all day.
My absolute Favorite -Biolage Conditioner is the greatest!
Kathy from ABQ, NM
I have been using Biolage hair products for years. I love the way it leaves your hair and it smells great too.
Dried my hair out completely... not salon quality.
Katy from Milwaukee, WI
I was so excited to get this conditioner. I've used Biolage products in the past and loved them. I have thick, wavy hair, so I'm all about good conditioner. I wanted to get something salon quality without having to go to one during a pandemic. After using this for a few weeks, I've been extremely disappointed and stopped using it. It somehow made my hair so incredibly dry and tangly (which it typically never is) every time I used it, I was losing hair like crazy trying to comb it. The smell is wonderful, but maybe they changed their formula or had budget cuts... I don't really have an explanation, but I am not buying this brand again.
gj from OK
I have thick, course and dry hair. This conditioner leaves my hair soft and healthy feeling. My granddaughter used it too on her long thick hair and loved it.
Did the formula change?
Fantabel from Newport Beach, CA
I have been using the Ultra Shampoo and Ultra Conditioner consistently or over 15 years and have always sworn by it because it is the best conditioning system for my dry hair. I KNOW this product. It has always worked beautifully. However, I noticed a drastic change in the formula of both the ultra shampoo and ultra conditioner the last time I bought it. Neither one had the same creamy consistency and dried out my hair a LOT! The conditioner felt and performed horribly and was more like a $1 brand. Is this a new formula?!? I normally would recommend them, but not if the formula has changed.
would buy again
smba1842 from Phoenix, AZ
This product smells great and feel great on your hair.
Great if you have REALLY dry damaged hair
Dory from Florida
I love the smell and how soft and shiny it makes my hair feel after a wash, and how air drying my hair as usual i dont get the usual frizzy mess, however i went in looking for a product to buy that is good for long, combination hair and this product is NOT that. 2nd day hair is greasy and weighted down and requires me to use everyday which I'm not a huge fan of. I usually love my 2nd day hair! Too sleek/heavy for my fine waist length hair. Will be returning.
Shelby from Iowa
I've used this for 2 months and haven't noticed any difference from inexpensive drug store brands. Overall I have been very unimpressed with biolage as a brand.
Yes would buy this product again
Nessa from Humble tx
I'm in the medical field and of course I shower a lot I've seen a change in my hair compare to other shampoo
Would buy again
smba1842 from Glendale, AZ
I love this product. I use this on my hair daily.
Best conditioner ever
Naomipa9 from Melbourne, FL
This conditioner is super hydrating and moisturizing. My hair was super dry prior to my "good hair" journey from using other drug store products that contained alcohol etc.... this conditioner literally saved my hair!
I love the clean soft feeling left behind after rinsing.
CJ from Colorado
I am a bargain hunter, but if I find myself buying a more expensive product it is because it works.
Smba1843 from Glendale, AZ
I have been using this product for the last 6 years. I would highly recommend it to anyone.
Expired products sold
Dani from Seattle
Great for curly hair. I love this conditioner but recently I checked the expiration date on the bottle and the Ulta warehouse was selling bottles that were expired in Jan. 2018. I could tell the quality and smell were off.
Now I'm a scarecrow...
Yuli from PR
4B HAIR HOLLY GRAIL!
HairDigger from Miami, FL
This literally felt like I was applying BUTTER on my tightly coiled hair!! It melted into my hair strains and scalp. It has such great slip I was able to go straight in using my wide tooth comb to detangle!! And that was a BREEZE!! Highly recommended to my 4a, 4b, &&&& my 4c sistas!!
Bobbie from Oklahoma
I can tell a difference in my hair since I started using the conditioner!
jill from iowa
i am VERY picky with my hair products as i have extremely damaged hair from years of experimenting with color. from going to every shade in the rainbow (+ many times blonde and black) in the past two years, this has been my absolute saving grace when it comes to decently affordable hair care!
would buy again
smba1842 from Phoenix, AZ
Make my hair soft and conditioned. Its the only conditioner I use.
Beebs from Florida
Good for dry, over processed hair
My favorite shampoo and conditioner!
Joanna from South Carolina
I have tried every shampoo and conditioner to quench my dry, frizzy hair and I keep going back to Hydrasource over and over again! Smells like a salon and moisturizes so great!
AG from Texas