Product Reviews Rated 4.29 out of 5 stars
252 Reviews
Most Helpful Positive Review Love this stuff! I have a keratin treatment in my hair. I looked at the HUGE selection of sulfate free shampoos/conditioners at ULTA and decided to try this. I've also started shampooing every other day per my hairdressers request. It has now been 5 weeks and I must say...my hair has never felt/looked better. The first couple weeks were a bit rough while my hair "transitioned". This is my routine----day one shampoo and condition, day two wet hair and condition only. Every night I brush out my hair of any hairspray or whatever with a boar bristle brush and apply Moroccan oil to dry hair only on my ends. Throw my hair into a bun for sleep. The next morning I brush out hair a few strokes and shower as stated above. My hair is so soft and no longer feels dirty the second day. Best decision I ever made for my hair!
Most Helpful Critical Review PLEASE read this before use! I got this because I thought it would be really healthy for my hair. After two weeks of using it I went to the salon and they told me how UNHEALTHY my hair has gotten. If you use this daily or almost daily it will ruin your hair. Too much keratin is HORRIBLE for your hair. I just hope the place I bought it will let me take it back since I spent so much money on it.
Reviewed by 252 customers Makes my hair so soft and it smells amazing! 5
Belmar babe from New Jersey
Makes my hair so soft and it smells amazing!
Horrible product 1
Marissa from New York
Would not recommend. Used this product twice and both times the product just felt like it was sitting on the top of my hair and not soaking in. Did not feel like the conditioner helped my hair in any way. My hair felt dry after drying it unlike when i use other conditioners
Must have! 5
Delilah < 3 from Long Beach, CA
I bought the product because I have very dry, brittle, over processed hair. I used it once and you can see the difference. I highly recommend! My hair feels healthy, it shines, and it's so soft.
Bleach burnt hair restored! 5
Shana from Cleveland
I had a different vision of my hair color than my stylist and we did a corrective color meaning I dyed my hair twice in a weeks time. My hair was badly bleach burnt, very fragile and lots of breakage. The texture of my hair went from being smooth and shiny to this almost crimped texture. I could not run my fingers through it without tons of breakage. I tried many things to try to restore my hair over the last three weeks and nothing helped much. I trekked back into Ulta to scour their shelves when an employee who also had very bleached hair suggested this line. I used this shampoo conditioner and the leave in and it's like a miracle. My hair almost feels like it used to pre bleach burn after just one use of all three. I seriously had almost given up. This is the most amazing line.
Water like texture 3
KyGirl from ky
For this to be a repair conditioner it was hands down the worst conditioner I have ever used. I bought this set after I had blonde put in my hair for some repair. For a Biolage product this is awful! I cant even brush my hair after I use this. the consistency is almost as thin as water. I'm hoping this was a bad bottle but I will not buy this product again.
Smells good but see no improvement 2
Sleepypup from San Jacinto, Ca.
I'm not impressed by this conditioner. It smells good but doesn't make my hair feel soft after use nor does it add any shine in any way. I've always received compliments on my hair, even at it's unhealthiest, this product makes my freshly colored hair lackluster. I won't be purchasing it again.
It's not as moisturizing as I thought it would be. 4
Charlie from Oklahoma
I like the smell of it. But it did dry my hair out. I have course hair. It may not have enough for my hair.
Second time getting this conditioner and I'm pretty happy 5
Ant from Fairmont WV
Second time using this conditioner. Pretty happy with it. It lasts me a long time because of my hair washing routine so it's worth the money in the long run. Also worth the price because of the qualify. I can not say I have seen a change in my hair but it hasn't gotten any worse which all of the other conditioners I've used have affected my hair negatively.
I'm so impressed! 5
alva_lila from Texas
I've been bleaching my hair for about a year, and my fragile hair just can't take it anymore. I decided to dye back to my natural color and work on healing my damage. My hair was brittle, breaking every time I would blow dry or even just brush, very tangled after washing, and just a dry, frizzy mess. I've been using this Keratindose shampoo along with the conditioner (and the Biolage Hydrasource leave-in tonic) for just over a week now. I am amazed at the results! My hair is shiny again, and it's easy to comb after washing. So much damage has been undone in such a short amount of time. I love this stuff!
Sure will! 5
Debbie D from Houston, Texas
Loved the product, but expensive
I'm losing hair 1
Vanessa from Virginia
Since I've started using this I've noticed I am losing a lot of hair. I've been coloring my hair for well over 20 years; just spent the last 19 months w dyed red hair so I went back to brown to let my hair rest for a while. I figured using this and the shampoo would help, would strengthen my already fragile hair. But no... it smells great but that's about it. Like I said I've been losing more hair than normal, and I've been using this for a week now.
not bad but not great 3
shelbz from Williston ND
smells good but was super watery/runny and really did nothing for my hair.
I would buy this again 5
Patty from Nebraska
Leaves my hair silky smooth.
Watered down 1
Bek from MO
I'm not sure what happened with this bottle of conditioner but it is super runny, almost like shampoo. I ordered the larger bottle when it was back in stock, and it is the nice, thick consistency I am used to. I have used the keratindose shampoo, conditioner, and leave-in spray for a couple of years now on my colored hair, and it makes my hair feel soft and it smells great. I think the small bottle I got was a fluke of watered-down product but I will continue to order from Ulta.
Love it 5
Makeup addict from Minnesota
My hair feels so healthy! Love it !
Will repair your hair! 5
Marimeow from California
I recently bleached my hair and my hair dresser said to ensure i wash my hair with a protien rich shampoo. After the first wash my hair was dry and brittle. I tried Olaplex #3 and it dried out my hair even more! I was reading reviews on this shampoo and the Redkin all soft shampoo and decided to give this one a try. OMG its amazing the results were instant after the first wash. My hair was soo soft and smooth. After maybe the third wash my ends were not brittle anymore. I recommend this shampoo in definite if your looking to repair and smooth out your hair. I pair it with the Biolage Advanced KeratinDose Pro-Keratin Renewal Spray at the end for extra smoothness. My hair is course mild oily and this wont oil your scalp or weigh down your hair.
Great 5
Ally!!! from Washington
Smells good, leaves hair soft and detangled. I find that since I started using it my hair does not get greasy as fast. Recommend for anyone, it's my favorite from all conditioners I have tried.
Love the product and the ULTA service!!! 5
Carla from Beaverton, OR
keeps my hair soft and shiny. LOVE how quickly ulta shipped and the great prices!
love this conditioner 5
nicole from ny
so amazing. smells so good. leaves hair super soft
My New Go To 5
shelbz from Sioux City, IA
I ordered this product to try after Kenra changed their formula on the conditioner I've used for the last 15 years. This product has the usual Biolage smell to it, which I love. It took a normal amount to condition my hair, which was a plus. After rinsing, my hair felt softer than usual, it was also easier to run a brush through. When it came time to style my hair, my hair felt soft & lightweight. I really enjoyed this product and will be switching to using it full time.
Love it❣ 5
Kim from Upstate NY
Love all the matrix products! My hair is curly and extremely dry, and it's the only line that even remotely tames my frizz!
Your hair needs this 5
Coarse from WV
I use purple shampoo and conditioner for my dyed blonde hair, but wanted a little TLC as well. I use this line so I figured I would give it a try and it works wonders on my coarse hair ! Softens and gets rid of frizz so well I don't even straighten it . I've started mixing it with my purple conditioner.
Watery 1
Tiffany from Louisville
I bought this product thinking with keratin it would have a creamy consistency but it's more watery than the shampoo. I have to use a ton of it to even feel like I put anything on my hair. If you have fine hair it may be okay but honestly, spend your money on something else. I thought maybe I got a defective bottle but it seems that this stuff is watery.
Don't buy it, don't waste your time.
Returned 1
Gioxo from North Providence
Dried, tangled my hair and had too much breakage. Lost so much hair! Horrible!
I love this conditioner! 5
Heather from Corona, CA
I've tried MANY of the conditioners on the market and this one works the best for me. I have fine, wavy, easily breakable hair. This conditioner smooths my hair and keeps it from getting tangled. It leaves my hair soft and shiny.