Rated 4.19 out of 5 stars
Most Helpful Positive Review Great Except for the Smell
I just received this product from an order and tried it out right away. I have been a big fan of Matrix Volumebloom but I wanted to try this out to see the difference. I have a lot of baby fine hair so while my hair isn't thinning, there's not a lot of strand density. I use volumizing products daily to try to give it a boost and volume. My hair breaks easily so while Volumebloom was wonderful, I wanted to try this based on the added bonus of it reducing hair breakage. After the first use I have the following observations: the smell is HORRIBLE. It's a combination of mint/eucalyptus and medicine. The conditioner is a milder version of this. The smell really turned me off. I was shocked by this as Volumebloom smells AMAZING. I decided to push past the smell and try it out. When shampooing, I noticed a pleasant tingle on the scalp. I felt the same with the conditioner. After showering, my hair was really easy to comb through with no tangles. It blow dried with a good amount of body and my scalp felt refreshed. After blow drying I noticed I couldn't smell the shampoo on my hair anymore, I could just smell the light pleasant fragrance of my mousse. I will continue to use this but if the smell just gets to be too much in the shower I will switch back to Volumebloom.
Most Helpful Critical Review Threw it away
A few days after using this my scalp began to itch a huge patch of my hair fell out. I haven't been using this product for over a week now and my scalp no longer itches. Hopefully my hair grows back.
Reviewed by 220 customers Would not recommend
Jessica from Gastonia NC
This product has completely dried my scalp out. My scalp itches really bad and my hair is falling out. I have been using this for 3 weeks with no other hair products so I know this is the problem. I have used several other shampoo and conditioners from this company and none have done this to my hair.
Allergic reaction - breakouts and itchy scalp
fine (hair) at 50 from Philadelphia
Like a few other 1-star reviewers this shampoo left me with an itchy scalp and rash along my hairline. I've only been washing 2x/week lately (COVID stay-at-home orders has me washing less) so at first, I wasn't sure if it was the shampoo. Started as my neck having breakouts, which I have never had before, and then progressed to very itch scalp, especially along my hairline. I tested it by using other shampoo a couple times (no itchiness) and then back to this for one wash and it was worse than ever. Not sure which ingredient I am allergic too but I will not be using this again.
Worth the Investment
Hannah from Indianapolis
I've had an itchy scalp for a while. It began with an allergic reaction to argan oil I had put in my hair, but the itch has never gone away. I started using an anti-dandruff shampoo & conditioner set to calm my scalp, but it never addressed the itchiness and my scalp just felt greasy. I switched to this stuff in case the itchiness was from clogged hair follicles and it did the trick! Not only has the itchiness disappeared, but I've noticed over the few months that I've been using this that my hair seems *slightly* thicker (in the sense that I've got more baby hairs around my face and my hairline seems more full). Generally after washing my hair looks more voluminous, but I think the "looks thicker" part only applies to prolonged usage.
Finally can get my fav hair product
Ginlloy from Michigan
I love this product for my thinning hair. I use the shampoo and conditioner by Matrix. I don't have to use mousse anymore.
Product was damaged when I received it
Sin from STL mo
I could not use product because it was damaged in the mail
Scented and really lingers
Christy from ft lauderdale, fl
I like Matrix, bought on sale with corresponding conditioner. Both have quite a ....minty type fragrance that really lingers, well into the next day, not unpleasant but definitely there. My hair felt soft. Do not really notice extra density. Do not think I will repurchase.
Dried out my hair
Sammiam from New York, NY
Dried out my hair after three washes. Hopefully, it can be remedied.
Noticeably more volume
Sheila Oh from Charlotte NC
I shampoo every three days to protect my hair. This shampoo has luxurious lather with just a tiny amount—the bottle will last forever. No need to double shampoo, one wash leaves hair clean and fresh smelling. I use this with the matching conditioner scrunched through my ends only and the volume spray at the roots around my crown. The difference is noticeable in terms of volume, texture, and shine. Great product.
The best shampoo I have had in a long time!!!
Hart from Virginia
I am growing my hair out and this shampoo has given me lots of new hair growth love it❤
Love this shampoo
Shari from Schererville, IN
I have fine hair and this shampoo makes it look so full
I will buy this product again
Moi from Colorado Springs
Hair feels fuller and is more manageable
This is the best shampoo that I have ever used.
Southern girl from Pennsylvania
Best shampoo ever
Great product for my fine hair
Lynnsey from McKinney, TX
I am 73 years old and have used many shampoos trying to find one that really works on my fine, thin hair. This shampoo does the job and keeps my hair in good shape.
By FAR the BESTTTT
Crisa from Trinidad
I am sooooo happy I finally tried this product. It's been about 10 years now I've used maybe a hundred shampoos but non like this. I am a shampoo freak and wished I found this sooner. My hair is baby fine and super thin and this shampoo after even the first use had mr talking to myself in the shower....I was like waw feel this ....my hair felt instantly alive and thicker....I don't know how but it did and u know what without that ugly stiffness. Amazing amazing product... literally a life saver... although I wished it was not so highly priced...but I will continue to purchase...Thank you Matrix for making such an awesome product line....Please don't ever change the formula ( no addition or taking away of ingredients please please) or don't ever discontinue.
Priscilla from Texas
I always use biolage but really enjoy this more than the cotton bloom. I personally love the smell and think it does add some volume.
So far so good
Esmeralda from Chino
3 stars just because I just began using it about a week and a half ago. I finished a bottle of the matrix biolage fiberstrong shampoo and let me just say I love that shampoo it helped me a lot with the weakness of my hair(try it out if you don't like this one) I just started to use this shampoo and I've been using the conditioner for about a month I would say, let me just say my hair feels thicker and it's just been a week and a 1/2 since I started to use the shampoo in combo with the conditioner, and wow it has made a difference but not I don't know if it's a placebo effect or I did notice a big difference because before when I would use conditioner my hair would feel thinner than before but when I use this conditioner and shampoo my hair feels thick as it did before I bleached my hair 5 years ago I am in love with this so far and I hope to continue to use it and give an updated review in 3 months from now but so far so good!
CAUSES BREAK OUTS
Kat from New Jersey
Was breaking out really bad for weeks and couldn't figure out what it was. I was breaking out by my hairline which is what brought me to this conclusion, that and the rash/break out would only occur after I washed my hair. After reading some of the reviews it appears other people are having the same issue. This may only be an issue to those who might be allergic, but in the event that it's not, buyer beware. I did not know I had a reaction to whatever is in this product. I have used this line before but this particular one broke me out very badly. Itchy redness on my skin, and bumps all over my forehead, and temples. Would not recommend. If you're looking for a good shampoo go for something more natural!
Nela from Cleveland
I have long, dry hair. Used to be way thicker than it is now, I purchased this shampoo and conditioner in hopes to get my volume back. It hasn't helped with the volume but I have noticed my hair brushes way easier, tangles less and I have less shedding hair. Not what I purchased it for but still has good enough benefits for me to repurchase. Also, a small amount goes a LONGGGG way and foams really well.
Wish I could opt for negative stars!
Layton T from CA
Absolutely worthless except for emptying my wallet and unreturnable. Just garbage. Ninety dollars between shampoo and conditioner and I have nothing but smelly hair and red scalp
Nice shampoo but dislike scent
California mom from Brentwood, CA
This shampoo works well but I won't buy it again because I don't love its minty scent.
Love this line!
ktr590 from SC
This definitely adds some volume to my thinning hair. Will not use anything else!
Would never purchase again
Aval from Pittsburgh
I bought this product based on great experiences with many other Biolage products. After using this shampoo and conditioner for around 3 weeks, my hair started falling out in clumps from the roots. It also became brittle and would break off if I even ran my fingers through my hair. I highly regret using this shampoo and conditioner.
Causes hair loss and burns scalp
Causes hair loss from Corpus Christi
Worst shampoo and conditioner ever. I have fine hair and purchased this product to improve volume. Instead I lost hair. A LOT of hair. Turns out it contains ingredients that causes hair loss. I used it for 3 weeks then noticed more and more hair falling out while showering and throughout the day. It's not breakage.. my hair is falling out from the root! My scalp also has a burning sensation and can now see parts of my scalp. I recently switched to Nioxin system 4 for progressed thinning. Do not buy!
Great Shampoo, Terrible shaped bottle
KACP from Cypress, TX
I love the smell and the feel of this shampoo. But the bottle design make you have to shake the bottle up and down to get the product to the top to come out. You can't store it upside down because the top is to narrow and it tips over. Maybe everyone won't have this problem but people with bad wrists will.
Don't use if you are sensitive to sulfates!
MEW from Upstate, NY
I have thin hair and was hoping to plump up my strands. I have been using this for about three days and I am completely broken out on my neck - both front and back. I will be seeing if I can return it, but probably not, since it has been used. I would NOT recommend this to anyone.